Message-ID: <19402006.1075861394972.JavaMail.evans@thyme> Date: Thu, 15 Nov 2001 14:41:34 -0800 (PST) From: no.address@enron.com Subject: Weekend Outage Report for 11-16-01 through 11-18-01 Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Enron Change Management Announcement@ENRON X-To: Houston Outage Report@ENRON X-cc: X-bcc: X-Folder: \HARORA (Non-Privileged)\Arora, Harry\Deleted Items X-Origin: Arora-H X-FileName: HARORA (Non-Privileged).pst ------------------------------------------------------------------------------------------------------ W E E K E N D S Y S T E M S A V A I L A B I L I T Y F O R November 16, 2001 5:00pm through November 19, 2001 12:00am ------------------------------------------------------------------------------------------------------ SCHEDULED SYSTEM OUTAGES: ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. AZURIX: No Scheduled Outages. EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. EDI SERVER: No Scheduled Outages. ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages ENRON NORTH AMERICAN LANS: Impact: 3AC Time: Fri 11/16/2001 at 10:00:00 PM CT thru Sat 11/17/2001 at 12:00:00 AM CT Fri 11/16/2001 at 8:00:00 PM PT thru Fri 11/16/2001 at 10:00:00 PM PT Sat 11/17/2001 at 4:00:00 AM London thru Sat 11/17/2001 at 6:00:00 AM London Outage: Swing 3AC 8th and 9th floors to CORP IP space. Environments Impacted: 8th Purpose: EBS Integration Backout: re-issue original configurations, bring trunk to eb44 back up. Contact(s): Micah Staggs 713-345-1696 Impact: Ardmore Time: Sat 11/17/2001 at 10:30:00 PM CT thru Sun 11/18/2001 at 2:30:00 AM CT Sat 11/17/2001 at 8:30:00 PM PT thru Sun 11/18/2001 at 12:30:00 AM PT Sun 11/18/2001 at 4:30:00 AM London thru Sun 11/18/2001 at 8:30:00 AM London Outage: Add redundant connections between ARD-COR-CCX1/2 and ENA-CX1/2-ARD Environments Impacted: All Purpose: Increased bandwidth / resiliency available on the MAN Backout: Put original equipment/configs back in place Contact(s): Dennis McGough 713-345-3143 FIELD SERVICES: No Scheduled Outages. INTERNET: No Scheduled Outages. MESSAGING: Impact: Corp Notes Time: Fri 11/16/2001 at 9:00:00 PM CT thru Sat 11/17/2001 at 1:00:00 AM CT Fri 11/16/2001 at 7:00:00 PM PT thru Fri 11/16/2001 at 11:00:00 PM PT Sat 11/17/2001 at 3:00:00 AM London thru Sat 11/17/2001 at 7:00:00 AM London Outage: cNotes Server Reboots Environments Impacted: All users on any of the mailservers listed below Purpose: Scheduled @ 2 week interval Backout: Make sure server comes up. Contact(s): Trey Rhodes (713) 345-7792 Impact: EI Time: Fri 11/16/2001 at 9:00:00 PM CT thru Sat 11/17/2001 at 1:00:00 AM CT Fri 11/16/2001 at 7:00:00 PM PT thru Fri 11/16/2001 at 11:00:00 PM PT Sat 11/17/2001 at 3:00:00 AM London thru Sat 11/17/2001 at 7:00:00 AM London Outage: EI Notes Server Maintenance Environments Impacted: EI Local/Domestic/Foreign Sites Purpose: Scheduled @ 2 week interval Backout: N/A Contact(s): David Ricafrente 713-646-7741 Impact: EES Time: Fri 11/16/2001 at 8:30:00 PM CT thru Fri 11/16/2001 at 11:30:00 PM CT Fri 11/16/2001 at 6:30:00 PM PT thru Fri 11/16/2001 at 9:30:00 PM PT Sat 11/17/2001 at 2:30:00 AM London thru Sat 11/17/2001 at 5:30:00 AM London Outage: EES Notes Server Reboots Environments Impacted: All users on any of the mailservers listed below Purpose: Scheduled @ 2 week interval on 1st and the 3rd Friday of each month. Backout: Contact(s): Dalak Malik 713-345-8219 MARKET DATA: Impact: CORP Time: Sat 11/17/2001 at 12:00:00 PM CT thru Sat 11/17/2001 at 12:30:00 PM CT Sat 11/17/2001 at 10:00:00 AM PT thru Sat 11/17/2001 at 10:30:00 AM PT Sat 11/17/2001 at 6:00:00 PM London thru Sat 11/17/2001 at 6:30:00 PM London Outage: Autex - "taurus" system upgrade Environments Impacted: Autex Purpose: replace obsolesced hardware with Enron Standard hardware configuration for critical trading application Backout: Replace with original system Contact(s): John Sieckman 713-345-7862 NT: No Scheduled Outages. OS/2: No Scheduled Outages. OTHER SYSTEMS: Impact: SAP Time: Fri 11/16/2001 at 8:00:00 PM CT thru Mon 11/19/2001 at 2:00:00 AM CT Fri 11/16/2001 at 6:00:00 PM PT thru Mon 11/19/2001 at 12:00:00 AM PT Sat 11/17/2001 at 2:00:00 AM London thru Mon 11/19/2001 at 8:00:00 AM London Outage: Add New SAP Storage Environments Impacted: SAP Purpose: Disk growth in SAP required procurement of additional disk. Backout: Revert to current configuration. Contact(s): Gary Sentiff 713-345-5125 SITARA: No Scheduled Outages. SUN/OSS SYSTEM: No Scheduled Outages. TELEPHONY: No Scheduled Outages TERMINAL SERVER: No Scheduled Outages. UNIFY: No Scheduled Outages. ---------------------------------------------------------------------------------------------------------------------------- FOR ASSISTANCE (713) 853-1411 Enron Resolution Center Specific Help: Information Risk Management (713) 853-5536 SAP/ISC (713) 345-4727 Unify On-Call (713) 284-3757 [Pager] Sitara On-Call (713) 288-0101 [Pager] RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager] OSS/UA4/TARP (713) 285-3165 [Pager] CPR (713) 284-4175 [Pager] EDI Support (713) 327-3893 [Pager] EES Help Desk (713)853-9797 OR (888)853-9797 TDS -Trader Decision Support On-Call (713) 327-6032 [Pager]