Message-ID: <13092797.1075854737969.JavaMail.evans@thyme> Date: Tue, 23 Jan 2001 00:44:00 -0800 (PST) From: eric.bass@enron.com To: shanna.husser@enron.com Subject: Ticketless Itinerary Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Eric Bass X-To: Shanna Husser X-cc: X-bcc: X-Folder: \Eric_Bass_Jun2001\Notes Folders\All documents X-Origin: Bass-E X-FileName: ebass.nsf why did i get this? ---------------------- Forwarded by Eric Bass/HOU/ECT on 01/23/2001 08:43 AM --------------------------- Southwest Airlines on 01/23/2001 06:39:01 AM Please respond to Southwest Airlines To: ebass@enron.com cc: Subject: Ticketless Itinerary This e-mail contains Southwest Airlines Ticketless Travel information and is being sent to you at the request of the Purchaser, Passenger, or individual responsible for arranging this air travel. ************ CONFIRMATION NUMBER ************* 7PNHN8 Important: Please provide confirmation number and positive I.D. at the gate 1 hour prior to scheduled departure to receive a boarding pass for your flight. Snack Service: If your total flight itinerary includes a series of flights that each are less than two hours in duration, you will be served peanuts/raisins on each flight segment. If your itinerary includes any nonstop flight longer than two hours, you will be served a packaged snack on that flight segment. Southwest Airlines does not serve sandwiches or meals, however, you may bring somthing to eat on board. ***************** PASSENGER(S) ********************* SHANNA HUSSER ***************** ITINERARY ************************** Friday, March 23 - Houston Hobby to New Orleans Flight 1266 Depart Houston Hobby (HOU) at 2:35 PM and arrive in New Orleans (MSY) at 3:30 PM. Sunday, March 25 - New Orleans to Houston Hobby Flight 2023 Depart New Orleans (MSY) at 8:25 PM and arrive in Houston Hobby (HOU) at 9:30 PM. Thank you for purchasing Southwest Airlines Ticketless Travel. For questions or changes concerning your reservation, call 1-800-I-FLY-SWA (1-800-435-9792). This is an itinerary only and is not considered a receipt. *See Southwest Airlines Checkin Requirements, Refund Information, and Conditions of Contract below. *************** CLICK 'N SAVE ************************ Subscribe at www.southwest.com/email to receive email notice of the lowest one-way fares available only on southwest.com ********** CHECKIN REQUIREMENTS *************** Southwest Airlines Ticketless Travel is nontransferable. Positive identification is required at time of check-in. Customer Check-in Requirement - Customers who do not claim their reservations at the departure gate desk at least ten (10) minutes before scheduled departure time will have their reserved space canceled and will not be eligible for denied boarding compensation. ********* REFUND INFORMATION ****************** Any change to this itinerary may result in a fare increase. If you do not travel on this itinerary, you may qualify for a refund or an exchange. To make application for a refund of any unused air fare, please write: Southwest Airlines Refunds Department 6RF, P.O. Box 36611, Dallas, TX 75235-1611. Refund requests must include your confirmation number, date of travel and flight number, and all credit card billing information including the amount and purchase reference numbers. *********** CONDITIONS OF CONTRACT *********** Southwest Airlines Co. - Notice of Incorporated Terms - This notice is part of the Conditions of Contract. Air transportation by Southwest Airlines is subject to Southwest Airlines' Passenger Contract of Carriage, the terms of which are herein incorporated by reference. Incorporated terms include, but are not restricted to: (1) Limits on liability for baggage, including fragile or perishable goods, and availability of excess valuation coverage. Baggage liability is limited to $2,500 per Customer unless you purchase excess valuation liability coverage. Exception: Carrier will not be responsible for money, jewelry, cameras, video and electronic equipment, including computers, silverware, negotiable papers, securities, business documents, samples, items intended for sale, paintings, antiques, artifacts, manuscripts, furs, irreplacable books or publications, and similar valuables contained in checked or unchecked baggage. (2) Claims restrictions, including time periods in which Customers must file a claim or sue Southwest. (3) Our rights to change terms of the Contract. (4) Rules on reservations, check-in times, refusal to carry and smoking. (5) Our rights and limits of liability for delay or failure to perform service, including schedule changes, substitution of alternate air carriers or aircraft and rerouting. (6) Airline flights may be overbooked. If we deny you boarding due to an oversale and you have checked in at the gate at least 10 minutes before scheduled departure, with few exceptions, we compensate you. (7) Southwest reserves the right to refuse carriage to any person who is not able to produce positive identification. You may inspect the Contract of Carriage, or obtain a copy by sending a request to: Southwest Airlines Co. VP of Customer Relations, P.O. Box 36647, Love Field, Dallas, TX 75235-1647. **************** PRIVACY POLICY ****************** Read about Southwest Airlines' privacy policy at www.southwest.com/traveler_info/privacy_policy.html . Should you wish to forward or distribute this message to others, please do so only with the express permission of the passenger(s) traveling. If you are not an intended recipient or if you have received this message in error, please promptly delete this message. Thank you for your cooperation and consideration.