Message-ID: <25766983.1075845073512.JavaMail.evans@thyme> Date: Wed, 4 Apr 2001 11:30:00 -0700 (PDT) From: sally.beck@enron.com To: beth.apollo@enron.com Subject: CRM system Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Sally Beck X-To: Beth Apollo X-cc: X-bcc: X-Folder: \Beck, Sally\Beck, Sally\Sent Items X-Origin: BECK-S X-FileName: Beck, Sally.pst Does Vanessa know anything about this? I know that we had a definite interest several years ago in a system from Siebel. We shelved it at the time due to IT resource constraints and Philippe's concern over costs. In the meantime, EES bought a license and uses this system. I know that Mary was resurrecting this with someone on her team. She had recently reviewed it with Brenda Herod, I believe. This is one of the items that we listed in Dallas as a need if we were to get heavily into providing services for others. --Sally ---------------------- Forwarded by Sally Beck/HOU/ECT on 04/04/2001 08:27 AM --------------------------- Richard Sage 04/03/2001 05:25 PM To: Sally Beck/HOU/ECT@ECT cc: Subject: CRM system Sally, I gather that Mary has taken extended leave. Can you advise who might know anything about this system? Thanks, Richard ---------------------- Forwarded by Richard Sage/LON/ECT on 03/04/2001 23:22 --------------------------- Richard Sage 19/03/2001 15:59 To: Mary Solmonson/Enron@EnronXGate cc: Subject: CRM system Mary, Are you around - your voicemail message has said you were out for the day, for weeks. We have a need for a CRM system, but not a very complicated one, and I thought that the one that Tony Mends demonstrated a couple of years ago might fit the bill. He tells me that it is in your area of responsibilities! Thanks, Richard