Message-ID: <23822514.1075855929393.JavaMail.evans@thyme> Date: Wed, 5 Jul 2000 04:30:00 -0700 (PDT) From: kristin.albrecht@enron.com To: beth.perlman@enron.com, randy.matson@enron.com, jarod.jenson@enron.com, christine.nguyen@enron.com, zhiyong.wei@enron.com, ravi.ramachandran@enron.com, stacey.white@enron.com, jenny.latham@enron.com, jenny.rub@enron.com Subject: Power Port Calc Issues Cc: sally.beck@enron.com, kevin.presto@enron.com, tim.belden@enron.com Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Bcc: sally.beck@enron.com, kevin.presto@enron.com, tim.belden@enron.com X-From: Kristin Albrecht X-To: Beth Perlman, Randy Matson, Jarod Jenson, Christine Nguyen, Zhiyong Wei, Ravi Ramachandran, Stacey W White, Jenny Latham, Jenny Rub X-cc: Sally Beck, Kevin M Presto, Tim Belden X-bcc: X-Folder: \Sally_Beck_Dec2000\Notes Folders\Systems problems X-Origin: Beck-S X-FileName: sbeck.nsf The Power risk group continues to experience severe instability with the power port calc. The same memory allocation issue which I discussed in the message below is not resolved (we have had this problem for about four months now). Due to business reasons, we calculated the east power books on Monday (Enron holiday). We received all of the required data to calc by 9:30 AM and should have been completely done by 11:30. However, the calc crashed six times and finally completed on the seventh try. We were able to leave by 4:00. The point I am trying to make is that I feel that we are at such a state that there is risk that we could not provide positions to the traders by the start of the next business day. This could have a financial impact on our company. Once again, I am urgently and desperately asking for resolution of this problem. Furthermore, it came to my attention on Friday that EES is now using EnPower and the power port calc and they too are using the same server that we are. I question this decision since we cannot seem to support the existing business that is using that server. Per discussion with Kevin Presto, the agreement made regarding EES's use of EnPower was there would be no expense or degradation to ENA's business process. I think they need to move to another server. Please call to discuss when this will be resolved. Thank You. Kristin Albrecht 3-4763 ---------------------- Forwarded by Kristin Albrecht/HOU/ECT on 07/05/2000 09:35 AM --------------------------- Enron North America Corp. From: Kristin Albrecht 05/15/2000 09:48 AM To: Beth Perlman/HOU/ECT@ECT, Randy Matson/Corp/Enron@ENRON, Jarod Jenson/HOU/ECT@ECT, Christine Nguyen/HOU/ECT@ECT, Zhiyong Wei/HOU/ECT@ECT, Ravi Ramachandran/HOU/ECT@ECT, Stacey W White/HOU/ECT@ECT, Jenny Latham/HOU/ECT@ECT cc: Subject: athena vs quark With regards to the message below, we must have athena (server) to run our nightly risk books for the power group. We run one of our three east power calcs on this machine (the second largest one). Since an acceptable solution for the big power calc has not been provided to us, athena CANNOT be taken away from us. The east power calc crashed 3 out of 5 days last week. We usually start calcing at about 4:00. The calc time is now running at 1.5 hours and we have about 1.5 hours' worth of work after the calc's successful completion. So you do the math on what time my group leaves the building when the calc crashes at 4:30. Furthermore, the West power calc has crashed 3 out of 5 nights weekly for the last 3 weeks. This is not acceptable. We are about to enter the busiest and most volatile time of the year and our system is not stable. I feel like we have been very patient at the expense of many late nights. I am going to speak to Kevin Presto and Tim Belden today about these problems. I think we need to meet immediately about this problem and I am exhausted with the finger pointing between different IT groups. Thanks. Kristin Albrecht ---------------------- Forwarded by Kristin Albrecht/HOU/ECT on 05/15/2000 09:27 AM --------------------------- Christine Nguyen 05/12/2000 01:01 PM To: Ravi Ramachandran/HOU/ECT@ECT cc: Randy Matson/Corp/Enron@ENRON Subject: athena vs quark Ravi, Please advise your users that athena will be completely unavailable starting Wednesday17May2000. The production server is quark (12gb RAMx18procs). quark is configured to our standard for your use. Thanks, -Christine