Message-ID: <27967406.1075853060015.JavaMail.evans@thyme> Date: Mon, 22 Oct 2001 04:30:50 -0700 (PDT) From: john.buchanan@enron.com To: helpdesk.hottap@enron.com Subject: FW: Cc: lynn.blair@enron.com, terry.kowalke@enron.com Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Bcc: lynn.blair@enron.com, terry.kowalke@enron.com X-From: Buchanan, John X-To: Hottap HelpDesk X-cc: Blair, Lynn , Kowalke, Terry X-bcc: X-Folder: \LBLAIR (Non-Privileged)\Blair, Lynn\Deleted Items X-Origin: Blair-L X-FileName: LBLAIR (Non-Privileged).pst Can I get an update from IT on exactly what caused the system problems this weekend. Thanks: John Buchanan -----Original Message----- From: Kowalke, Terry Sent: Monday, October 22, 2001 5:15 AM To: Corman, Shelley; January, Steven; Blair, Lynn; Nacey, Sheila; Buchanan, John Cc: Kowalke, Terry Subject: FW: -----Original Message----- From: Kowalke, Terry Sent: Mon 10/22/2001 5:10 AM To: Kowalke, Terry Cc: Subject: Scheduling issues or concerns from weekend: Saturday - All three pipes experienced report problems due to a replication error. Was resolved for the shippers and operators. The IT person is looking into this issue futher for additional fixes. Sunday - All three pipes, "Web site" went down for 40 minutes prior to the Intraday 1 deadline of 10 am. On call Reps. assisted customers by entering noms and confirming for a couple shippers and operators and extended the deadline by 25 minutes. IT person had to reboot the (X-12 Server) to resolve this issue. Florida pipe also had a "Overage Alert Day of 5%" called for Sunday. See Attachment for TW's, Socal and West of Thoreau Information: