Message-ID: <11674770.1075861901747.JavaMail.evans@thyme> Date: Mon, 19 Nov 2001 16:09:26 -0800 (PST) From: jean.blair@enron.com To: lynn.blair@enron.com Subject: Reliant Energy "RETAIL", Inc. - Unhappy with allocation for Gas Day 11/16/01 Cc: john.buchanan@enron.com, terry.kowalke@enron.com, nancy.callans@enron.com, jerry.wilkens@enron.com, james.carr@enron.com Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Bcc: john.buchanan@enron.com, terry.kowalke@enron.com, nancy.callans@enron.com, jerry.wilkens@enron.com, james.carr@enron.com X-From: Blair, Jean X-To: Blair, Lynn X-cc: Buchanan, John , Kowalke, Terry , Callans, Nancy , Wilkens, Jerry , Carr, James X-bcc: X-Folder: \LBLAIR (Non-Privileged)\Blair, Lynn\Deleted Items X-Origin: Blair-L X-FileName: LBLAIR (Non-Privileged).pst Lynn: Per our phone conversation Saturday, November 17, 2001, this is to advise that one of the North Team's customer. Reliant Energy Retail, Inc. (Nancy Callans the Rep) was very, very,dissatisfied as well as questioning the integrity of TMS' Allocations for Gas Day 11/16/01. Since John had discussed the details with me on Friday, November 16, 2001 (7:00 PM) I will not reiterate them at this time unless we deem it necessary to review the data at a later date. Best regards, Jean L. Blair North Team