Message-ID: <14288232.1075854484086.JavaMail.evans@thyme> Date: Wed, 11 Oct 2000 01:03:00 -0700 (PDT) From: david.delainey@enron.com To: kay.chapman@enron.com Subject: Mime-Version: 1.0 Content-Type: text/plain; charset=ANSI_X3.4-1968 Content-Transfer-Encoding: quoted-printable X-From: David W Delainey X-To: Kay Chapman X-cc: X-bcc: X-Folder: \David_Delainey_Dec2000\Notes Folders\'sent mail X-Origin: Delainey-D X-FileName: ddelain.nsf ---------------------- Forwarded by David W Delainey/HOU/ECT on 10/11/2000= =20 08:03 AM --------------------------- Tim O'Rourke@ENRON 10/10/2000 01:48 PM Sent by: Stacey Dempsey@ENRON To: Mark Palmer/Corp/Enron@ENRON, Mark Koenig/Corp/Enron@ENRON,=20 sarah.a.davis@enron.com, Scott Gilchrist/ENRON_DEVELOPMENT@ENRON_DEVELOPMEN= T,=20 Cindy Olson/Corp/Enron@ENRON, Kirk=20 McDaniel/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Paula Rieker/Corp/Enron@ENRON= ,=20 etilney@enron.com, terrie_james@enron.net, David W Delainey/HOU/ECT@ECT, Mi= ke=20 McConnell/HOU/ECT@ECT, Louise Kitchen/HOU/ECT@ECT cc: =20 Subject:=20 Enron has contracted with Cognitive Arts to develop a web-based training=20 system to be available for use by all of Enron=01,s management. The goals of this project are to: Enhance communication in the five key areas identified from the recent ETC= =20 survey (the percentages indicate the number of employees agreeing with the= =20 following statements): 59%: Decisions are not communicated well 54%: Employees do not feel free to voice their opinions openly 55%: The company doesn=01,t act effectively on employee suggestions 70%: Communication is not good across departmental lines 61%: Employees are not encouraged to challenge established procedures and= =20 policies You have been identified as someone who?gives?valuable feedback. I am aski= ng=20 for approximately one and a half hours of your time to have an informal,=20 on-camera conversation with Cognitive Arts so that we can capture your=20 stories and insights for inclusion into the system. CogArts will be in=20 Houston conducting these interviews during the week of October 23rd. If yo= u=20 are available to take part in these interviews, CogArts and myself will= =20 contact you the week of October 16th to brief you on the specific topics= =20 that will be covered and to answer any questions you may have. Please let= =20 Stacey Dempsey, ext. 30945, know if you would be available for an intervie= w=20 and when would be a good time for me to answer your questions. Thank you f= or=20 your support. Also, I am attaching a document that briefly desribes the interview process= -=20 what to expect, how to prepare and it gives some suggestions on how you can= =20 shape your responses to make them as effective as possible. =20 - Enron_Expert_Interviewee_FAQ.doc Tim O'Rourke