Message-ID: <6549364.1075859006065.JavaMail.evans@thyme> Date: Thu, 4 Oct 2001 13:01:44 -0700 (PDT) From: 40enron@enron.com Subject: Weekend Outage Report for 10-5-01 through 10-7-01 Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Enron Change Management Announcement@ENRON X-To: Houston Outage Report@ENRON X-cc: X-bcc: X-Folder: \TDONOHO (Non-Privileged)\Inbox X-Origin: Donohoe-T X-FileName: TDONOHO (Non-Privileged).pst ------------------------------------------------------------------------------------------------------ W E E K E N D S Y S T E M S A V A I L A B I L I T Y F O R October 5, 2001 5:00pm through October 8, 2001 12:00am ------------------------------------------------------------------------------------------------------ SCHEDULED SYSTEM OUTAGES: ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. AZURIX: No Scheduled Outages. EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. EDI SERVER: No Scheduled Outages. EES: Impact: EES Time: Sat 10/6/2001 at 6:00:00 PM CT thru Sun 10/7/2001 at 12:00:00 AM CT Sat 10/6/2001 at 4:00:00 PM PT thru Sat 10/6/2001 at 10:00:00 PM PT Sun 10/7/2001 at 12:00:00 AM London thru Sun 10/7/2001 at 6:00:00 AM London Outage: Migrate EESHOU-FS1 to SAN Environments Impacted: EES Purpose: New Cluster server is on SAN and SAN backups This will provide better performance, server redundancy, and backups should complete without problems. Backout: Take new server offline, Bring up old servers change users profiles back to original settings. Contact(s): Roderic H Gerlach 713-345-3077 ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages ENRON NORTH AMERICAN LANS: Impact: CORP Time: Fri 10/5/2001 at 10:00:00 PM CT thru Fri 10/5/2001 at 10:15:00 PM CT Fri 10/5/2001 at 8:00:00 PM PT thru Fri 10/5/2001 at 8:15:00 PM PT Sat 10/6/2001 at 4:00:00 AM London thru Sat 10/6/2001 at 4:15:00 AM London Outage: Maintenance 63 Network Environments Impacted: Corp Purpose: Maintenance on the 172.16.63.0 network Backout: Contact(s): George Nguyen 713-853-0691 FIELD SERVICES: No Scheduled Outages. INTERNET: No Scheduled Outages. MESSAGING: Impact: Corp Notes Time: Fri 10/5/2001 at 9:00:00 PM CT thru Sat 10/6/2001 at 1:00:00 AM CT Fri 10/5/2001 at 7:00:00 PM PT thru Fri 10/5/2001 at 11:00:00 PM PT Sat 10/6/2001 at 3:00:00 AM London thru Sat 10/6/2001 at 7:00:00 AM London Outage: cNotes Server Reboots Environments Impacted: All users on any of the mailservers listed below Purpose: Scheduled @ 2 week interval Backout: Make sure server comes up. Contact(s): Trey Rhodes (713) 345-7792 Impact: EI Time: Fri 10/5/2001 at 9:00:00 PM CT thru Sat 10/6/2001 at 1:00:00 AM CT Fri 10/5/2001 at 7:00:00 PM PT thru Fri 10/5/2001 at 11:00:00 PM PT Sat 10/6/2001 at 3:00:00 AM London thru Sat 10/6/2001 at 7:00:00 AM London Outage: EI Notes Server Maintenance Environments Impacted: EI Local/Domestic/Foreign Sites Purpose: Scheduled @ 2 week interval Backout: N/A Contact(s): David Ricafrente 713-646-7741 Impact: Time: Fri 10/5/2001 at 9:00:00 PM CT thru Fri 10/5/2001 at 11:45:00 PM CT Fri 10/5/2001 at 7:00:00 PM PT thru Fri 10/5/2001 at 9:45:00 PM PT Sat 10/6/2001 at 3:00:00 AM London thru Sat 10/6/2001 at 5:45:00 AM London Outage: Upgrade Test for XTND Environments Impacted: Corp Purpose: Properly test new configuration files for upgrade before production phase. Backout: Put configuration files back to original settings. Contact(s): Edgar Gallegos 713-345-5634 MARKET DATA: No Scheduled Outages. NT: No Scheduled Outages. OS/2: No Scheduled Outages. OTHER: Impact: HR Time: Fri 10/5/2001 at 7:00:00 PM CT thru Fri 10/5/2001 at 8:00:00 PM CT Fri 10/5/2001 at 5:00:00 PM PT thru Fri 10/5/2001 at 6:00:00 PM PT Sat 10/6/2001 at 1:00:00 AM London thru Sat 10/6/2001 at 2:00:00 AM London Outage: Reboot HR-DB-4 Environments Impacted: All HR Global applications. Purpose: More SAN disk space is needed to databases on HR-DB-4 Backout: Contact(s): Brandon Bangerter 713-345-4904 Mark Calkin 713-345-7831 713-410-1624 Raj Perubhatla 713-345-8016 281-788-9307 Impact: CORP Time: Sat 10/6/2001 at 12:00:00 PM CT thru Sat 10/6/2001 at 10:00:00 PM CT Sat 10/6/2001 at 10:00:00 AM PT thru Sat 10/6/2001 at 8:00:00 PM PT Sat 10/6/2001 at 6:00:00 PM London thru Sun 10/7/2001 at 4:00:00 AM London Outage: A3500 disk controller maintenance for Enlighten server frissure. Environments Impacted: Enlighten Purpose: Need to address repeat issues with controller. Backout: Role back to the original equipment and configuration. Even with the controller offline there is built in redundancy. Contact(s): Malcolm Wells 713-345-3716 Impact: ENW - UNIX Time: Fri 10/5/2001 at 8:00:00 PM CT thru Sun 10/7/2001 at 11:00:00 PM CT Fri 10/5/2001 at 6:00:00 PM PT thru Sun 10/7/2001 at 9:00:00 PM PT Sat 10/6/2001 at 2:00:00 AM London thru Mon 10/8/2001 at 5:00:00 AM London Outage: Large-Scale Migration of Production Data (Solar) Environments Impacted: UniX Users. There will be a TOTAL OUTAGE from Saturday midnight until Sunday 6am. We may need to reboot clients that do not properly unmount solar's filesystems, especially SunOS clients. Purpose: solar is being decommissioned. FDDI network is failing, NetApps offer a big performance improvement Backout: Unmount any clients on the NetApps. Revert to saved automount maps. Re-enable NFS services on Solar. Scan NetApps for files updated since migration and move or rdist them back. Contact(s): Mike Croucher Adam DeRidder (713) 853-1428 813/318.0831 Carlos Uribe (713) 345-8179 Bob McAuliffe Impact: CORP Time: Sat 10/6/2001 at 2:00:00 AM CT thru Sat 10/6/2001 at 2:00:00 PM CT Sat 10/6/2001 at 12:00:00 AM PT thru Sat 10/6/2001 at 12:00:00 PM PT Sat 10/6/2001 at 8:00:00 AM London thru Sat 10/6/2001 at 8:00:00 PM London Outage: DCAF II / AUTOFAX Oracle Database Server Migration & Upgrade Environments Impacted: ENA Purpose: Migrate database to a newer server. Upgrade database to the newer version supported by Oracle. Backout: Redirect tnsnames.ora to the existing old database server. Contact(s): Alex Hsieh 713-853-6561 713-288-1779 SITARA: Impact: Sitara/CPR Time: Sat 10/6/2001 at 8:00:00 PM CT thru Sun 10/7/2001 at 7:00:00 AM CT Sat 10/6/2001 at 6:00:00 PM PT thru Sun 10/7/2001 at 5:00:00 AM PT Sun 10/7/2001 at 2:00:00 AM London thru Sun 10/7/2001 at 1:00:00 PM London Outage: Sitara/CRP impact due to Solar Migration Environments Impacted: Sitara/CPR production Purpose: New hardware migration to done by Enterprise Storage Team Backout: Contact(s): SitaraonCall 713-288-0101 CPRonCall 713-284-4175 SUN/OSS SYSTEM: No Scheduled Outages. TELEPHONY: No Scheduled Outages TERMINAL SERVER: No Scheduled Outages. UNIFY: No Scheduled Outages. ----------------------------------------------------------------------------------------------------------------------------- FOR ASSISTANCE (713) 853-1411 Enron Resolution Center Specific Help: Information Risk Management (713) 853-5536 SAP/ISC (713) 345-4727 Unify On-Call (713) 284-3757 [Pager] Sitara On-Call (713) 288-0101 [Pager] RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager] OSS/UA4/TARP (713) 285-3165 [Pager] CPR (713) 284-4175 [Pager] EDI Support (713) 327-3893 [Pager] EES Help Desk (713)853-9797 OR (888)853-9797 TDS -Trader Decision Support On-Call (713) 327-6032 [Pager]