Message-ID: <3072875.1075862401265.JavaMail.evans@thyme> Date: Thu, 8 Nov 2001 14:51:58 -0800 (PST) From: no.address@enron.com Subject: Weekend Outage Report for 11-9-01 through 11-11-01 Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Enron Change Management Announcement@ENRON X-To: Houston Outage Report@ENRON X-cc: X-bcc: X-Folder: \TDONOHO (Non-Privileged)\Donohoe, Tom\Inbox X-Origin: Donohoe-T X-FileName: TDONOHO (Non-Privileged).pst ------------------------------------------------------------------------------------------------------ W E E K E N D S Y S T E M S A V A I L A B I L I T Y F O R November 9, 2001 5:00pm through November 12, 2001 12:00am ------------------------------------------------------------------------------------------------------ SCHEDULED SYSTEM OUTAGES: ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. AZURIX: No Scheduled Outages. EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. EDI: Impact: CORP Time: Fri 11/9/2001 at 12:00:00 PM CT thru Sat 11/10/2001 at 4:00:00 AM CT Fri 11/9/2001 at 10:00:00 AM PT thru Sat 11/10/2001 at 2:00:00 AM PT Fri 11/9/2001 at 6:00:00 PM London thru Sat 11/10/2001 at 10:00:00 AM London Outage: EDI_QA Oracle database upgrade Environments Impacted: Corp Purpose: To comply with corporate standardization Backout: Restore the database to its original state Contact(s): Maria Santiago 713-345-7354 John Kratzer 713-345-7672 Karen O'Grady 713-345-7149 ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages ENRON NORTH AMERICAN LANS: Impact: EXTPIX1/HOPIX1 Time: Fri 11/9/2001 at 10:30:00 PM CT thru Sat 11/10/2001 at 12:30:00 AM CT Fri 11/9/2001 at 8:30:00 PM PT thru Fri 11/9/2001 at 10:30:00 PM PT Sat 11/10/2001 at 4:30:00 AM London thru Sat 11/10/2001 at 6:30:00 AM London Outage: EXTPIX1 Maintenance Environments Impacted: All Purpose: Prevent bottleneck Backout: undo changes Contact(s): Jim Brigham 713-345-4104 Impact: ECN 22, 25, 26, 27, 28, & 35 Time: Sat 11/10/2001 at 9:00:00 AM CT thru Sat 11/10/2001 at 6:00:00 PM CT Sat 11/10/2001 at 7:00:00 AM PT thru Sat 11/10/2001 at 4:00:00 PM PT Sat 11/10/2001 at 3:00:00 PM London thru Sun 11/11/2001 at 12:00:00 AM London Outage: Telecom Clean Up Environments Impacted: Corp Purpose: Better LAN management Backout: I (Mark Trevino) will be available to solve any issues that may occur (switches that do not come back online). Contact(s): Mark Trevino 713-345-9954 FIELD SERVICES: No Scheduled Outages. INTERNET: No Scheduled Outages. MESSAGING: Impact: Nany-msmbx01v Time: Fri 11/9/2001 at 5:00:00 PM CT thru Sat 11/10/2001 at 1:00:00 AM CT Fri 11/9/2001 at 3:00:00 PM PT thru Fri 11/9/2001 at 11:00:00 PM PT Fri 11/9/2001 at 11:00:00 PM London thru Sat 11/10/2001 at 7:00:00 AM London Outage: Upgrade Nany-msmbx01v Environments Impacted: Users on Nany-msmbx01v Purpose: In order to standardize all E2k servers. Backout: Contact(s): Dalak Malik 713-345-8219 Impact: Exchange Servers Time: Sat 11/10/2001 at 5:00:00 PM CT thru Sat 11/10/2001 at 9:00:00 PM CT Sat 11/10/2001 at 3:00:00 PM PT thru Sat 11/10/2001 at 7:00:00 PM PT Sat 11/10/2001 at 11:00:00 PM London thru Sun 11/11/2001 at 3:00:00 AM London Outage: Installing EXifs.dll hotfix and store hotfix to the Exchange Servers Environments Impacted: All Exchange users Purpose: Stability standardization Backout: Contact(s): Dalak Malik 713-345-8219 Impact: Nahou-msmbx01v Time: Sat 11/10/2001 at 7:00:00 PM CT thru Sat 11/10/2001 at 9:00:00 PM CT Sat 11/10/2001 at 5:00:00 PM PT thru Sat 11/10/2001 at 7:00:00 PM PT Sun 11/11/2001 at 1:00:00 AM London thru Sun 11/11/2001 at 3:00:00 AM London Outage: Exchange user database maintenance Environments Impacted: Users on server nahou-msmbx01v Purpose: Database has over 13 GB white space Backout: Contact(s): Dalak Malik 713-345-8219 MARKET DATA: No Scheduled Outages. NT: No Scheduled Outages. OS/2: No Scheduled Outages. OTHER: Impact: NAHOU-TSSAP01P Time: Fri 11/9/2001 at 7:00:00 PM CT thru Fri 11/9/2001 at 8:00:00 PM CT Fri 11/9/2001 at 5:00:00 PM PT thru Fri 11/9/2001 at 6:00:00 PM PT Sat 11/10/2001 at 1:00:00 AM London thru Sat 11/10/2001 at 2:00:00 AM London Outage: SAP GUI Patch 3.06 Installation Environments Impacted: SAP Terminal Server users Purpose: Applying this patch will make the terminal server version of SAP consistent with the version on all SAP users desktops. Backout: Uninstall and remove SAP registry entries and install previous version. Contact(s): Russ Rimmerman 713-345-3466 Impact: SAP Time: Fri 11/9/2001 at 8:00:00 PM CT thru Sun 11/11/2001 at 2:00:00 AM CT Fri 11/9/2001 at 6:00:00 PM PT thru Sun 11/11/2001 at 12:00:00 AM PT Sat 11/10/2001 at 2:00:00 AM London thru Sun 11/11/2001 at 8:00:00 AM London Outage: Add New SAP Storage Environments Impacted: SAP Purpose: Disk growth in SAP required procurement of additional disk. Backout: Revert to current configuration. Contact(s): Gary Sentiff 713-345-5125 SITARA: No Scheduled Outages. SUN/OSS SYSTEM: No Scheduled Outages. TELEPHONY: Impact: Time: Sat 11/10/2001 at 5:00:00 AM CT thru Sat 11/10/2001 at 6:00:00 AM CT Sat 11/10/2001 at 3:00:00 AM PT thru Sat 11/10/2001 at 4:00:00 AM PT Sat 11/10/2001 at 11:00:00 AM London thru Sat 11/10/2001 at 12:00:00 PM London Outage: Emergency Maintenance - VoiceMail Node 3 Environments Impacted: All Purpose: Bad port - affects performance of Intuity Voicemail Backout: None Contact(s): Cynthia Siniard 713-853-0558 TERMINAL SERVER: No Scheduled Outages. UNIFY: No Scheduled Outages. ---------------------------------------------------------------------------------------------------------------------------- FOR ASSISTANCE (713) 853-1411 Enron Resolution Center Specific Help: Information Risk Management (713) 853-5536 SAP/ISC (713) 345-4727 Unify On-Call (713) 284-3757 [Pager] Sitara On-Call (713) 288-0101 [Pager] RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager] OSS/UA4/TARP (713) 285-3165 [Pager] CPR (713) 284-4175 [Pager] EDI Support (713) 327-3893 [Pager] EES Help Desk (713)853-9797 OR (888)853-9797 TDS -Trader Decision Support On-Call (713) 327-6032 [Pager]