Message-ID: <29528847.1075855167734.JavaMail.evans@thyme> Date: Thu, 6 Dec 2001 14:37:57 -0800 (PST) From: no.address@enron.com Subject: Weekend Outage Report for 12-07-01 through 12-09-01 Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Enron Change Management Announcement@ENRON X-To: Houston Outage Report@ENRON X-cc: X-bcc: X-Folder: \Frank_Ermis_Jan2002_1\Ermis, Frank\Inbox X-Origin: Ermis-F X-FileName: fermis (Non-Privileged).pst ------------------------------------------------------------------------------------------------------ W E E K E N D S Y S T E M S A V A I L A B I L I T Y F O R December 07, 2001 5:00pm through December 10, 2001 12:00am ------------------------------------------------------------------------------------------------------ SCHEDULED SYSTEM OUTAGES: ARDMORE DATA CENTER - FACILITY OPERATIONS: Impact: Corp Time: Fri 12/7/2001 6:00:00 PM CT thru Fri 12/7/2001 7:00:00 PM CT Fri 12/7/2001 4:00:00 PM PT thru Fri 12/7/2001 5:00:00 PM PT Sat 12/8/2001 London thru Sat 12/8/2001 1:00:00 AM London Outage: NAHOU-PSECN04P Repair Environments Impacted: Print Server Purpose: Cluster NAHOU-PSECN04V has failed drives Backout: replace old drives back in system Contact(s): Clark, Charles 713-286-5065 Impact: Corp Time: Sat 12/8/2001 6:00:00 PM CT thru Sun 12/9/2001 6:00:00 AM CT Sat 12/8/2001 4:00:00 PM PT thru Sun 12/9/2001 4:00:00 AM PT Sun 12/9/2001 London thru Sun 12/9/2001 12:00:00 PM London Outage: Cron updates for Oracle HA test cluster server ernie Environments Impacted: EBS oracle testing environment. Purpose: General mainenance. Backout: Remove new cron jobs until we determine problem. Contact(s): Wells, Malcolm 713-345-3716 Impact: Corp Time: Sat 12/8/2001 6:00:00 PM CT thru Sun 12/9/2001 6:00:00 AM CT Sat 12/8/2001 4:00:00 PM PT thru Sun 12/9/2001 4:00:00 AM PT Sun 12/9/2001 London thru Sun 12/9/2001 12:00:00 PM London Outage: Cron updates for Oracle HA test cluster server bert Environments Impacted: EBS oracle testing environment. Purpose: General mainenance. Backout: Remove new cron jobs until we determine problem. Contact(s): Wells, Malcolm 713-345-3716 AZURIX: No Scheduled Outages. EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. EDI: No Scheduled Outages. EES: Impact: Corp Time: Fri 12/7/2001 6:00:00 PM CT thru Fri 12/7/2001 7:00:00 PM CT Fri 12/7/2001 4:00:00 PM PT thru Fri 12/7/2001 5:00:00 PM PT Sat 12/8/2001 London thru Sat 12/8/2001 1:00:00 AM London Outage: NAHOU-PSECN04P Repair Environments Impacted: Print Server Purpose: Cluster NAHOU-PSECN04V has failed drives Backout: replace old drives back in system Contact(s): Clark, Charles 713-286-5065 ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: ENRON NORTH AMERICAN LANS: No Scheduled Outages. FIELD SERVICES: No Scheduled Outages. INTERNET: No Scheduled Outages. MESSAGING: No Scheduled Outages. MARKET DATA: No Scheduled Outages. NT: No Scheduled Outages. OS/2: No Scheduled Outages. OTHER SYSTEMS: No Scheduled Outages. SITARA: No Scheduled Outages. SUN/OSS SYSTEM: No Scheduled Outages. TELEPHONY: Impact: Corp Time: Sat 12/8/2001 10:00:00 PM CT thru Sun 12/9/2001 2:00:00 AM CT Sat 12/8/2001 8:00:00 PM PT thru Sun 12/9/2001 12:00:00 AM PT Sun 12/9/2001 4:00:00 AM London thru Sun 12/9/2001 8:00:00 AM London Outage: Intuity VoiceMail Node 3 Emergency Maintenance Environments Impacted: Node 3 voicemail users Purpose: Unix Database file needs rebuilding to fix broadcat pointers. Backout: Contact(s): Cynthia Siniard 713-853-0558 TERMINAL SERVER: No Scheduled Outages. UNIFY: No Scheduled Outages. ---------------------------------------------------------------------------------------------------------------------------- FOR ASSISTANCE (713) 853-1411 Enron Resolution Center Specific Help: Information Risk Management (713) 853-5536 SAP/ISC (713) 345-4727 Unify On-Call (713) 284-3757 [Pager] Sitara On-Call (713) 288-0101 [Pager] RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager] OSS/UA4/TARP (713) 285-3165 [Pager] CPR (713) 284-4175 [Pager] EDI Support (713) 327-3893 [Pager] EES Help Desk (713)853-9797 OR (888)853-9797 TDS -Trader Decision Support On-Call (713) 327-6032 [Pager]