Message-ID: <5261796.1075852210675.JavaMail.evans@thyme> Date: Thu, 30 Aug 2001 08:37:01 -0700 (PDT) From: lisa_carey@dell.com To: dfarmer@enron.com Subject: FW: Dell & Enron Order Confirmation Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Lisa_Carey@Dell.com@ENRON X-To: dfarmer@enron.com X-cc: X-bcc: X-Folder: \DFARMER (Non-Privileged)\Personal X-Origin: FARMER-D X-FileName: DFARMER (Non-Privileged).pst > DELL & ENRON ClickAtHome ORDER CONFIRMATION > > Thank you for your Enron ClickAtHome order! Please read and retain this > e-mail for your records. It contains important information relating to > your order that should be used in any future communications with Dell. > > Your Dell customer number is: 12831939 > > Your order number is: 641806518 > > Your total "Out of Pocket" amount: $ 97.38 > The total "Out of Pocket" amount includes upgrade costs, shipping and > taxes. > > > Your Online Sales Point of Contact: > We are here to assist you with your order if needed. Our office hours are > Monday- Friday, 8am-7pm Central Standard Time. You can reach our office > by calling 1-866-220-3355 or through e-mail at: > US_EPP_Clickathome@dell.com . > > Estimated Ship Date: > We estimate that your order should be shipped on or before 09 11 01. > Although we do not anticipate a delay in your order, we cannot guarantee > the shipping date as we occasionally run into unexpected delays in > manufacturing. Your order is being shipped to you under Dell's terms and > conditions of sale found at: www.dell.com . > > Total Satisfaction Policy: > If you wish to cancel your order for any reason within 30 days, we'll > refund amounts paid by you, minus shipping costs, no questions asked. You > are responsible for the cost of shipping your system back to us. > EPP Customer Care contact options: 1-866-220-3355, option 4 or use the > e-mail box US Relationship EPP@dell.com . > > How to Check Order Status: > If you would like to check the status of your order, please call Dell's > automated order status inquiry system at: 1-800-433-9014, or visit Dell's > Order Status Page at: . > > > You can also register to have Dell e-mail you when your order is shipped, > by going to: > . > > How to reach a Technical Support Representative: > Once you have received your equipment, if you need to contact a Dell > technical support representative, please call 1-866-220-3355, option 3. > You will be asked to give your "Service Tag Number". The "Service Tag > Number" is a five digit alphanumeric number written on the white bar code > label on the back of the system. Please have this number ready before you > contact the technical support representative. > > > Thank you for participating in the Dell/ Enron ClickAtHome program. It is > my pleasure to work with you. > > Sincerely, Lisa Carey