Message-ID: <16943800.1075855589452.JavaMail.evans@thyme> Date: Thu, 10 May 2001 09:02:00 -0700 (PDT) From: enron.announcements@enron.com To: houston.report@enron.com Subject: Weekend Outage Report for 5-11-01 through 5-14-01 Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Enron Announcements X-To: Houston Outage Report X-cc: X-bcc: X-Folder: \Michael_Grigsby_Jun2001\Notes Folders\All documents X-Origin: Grigsby-M X-FileName: mgrigsb.nsf ------------------------------------------------------------------------------ ------------------------ W E E K E N D S Y S T E M S A V A I L A B I L I T Y F O R May 11, 2001 5:00pm through May 14, 2001 12:00am ------------------------------------------------------------------------------ ------------------------ SCHEDULED SYSTEM OUTAGES: ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. AZURIX: No Scheduled Outages. EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. EDI SERVER: No Scheduled Outages. ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages ENRON NORTH AMERICAN LANS: Impact: EES Time: Sat 5/12/2001 at 1:00:00 PM CT thru Sat 5/12/2001 at 5:00:00 PM CT Sat 5/12/2001 at 11:00:00 AM PT thru Sat 5/12/2001 at 3:00:00 PM PT Sat 5/12/2001 at 7:00:00 PM London thru Sat 5/12/2001 at 11:00:00 PM London Outage: Move vlans for EES in Enron Building Environments Impacted: EES in Enron Building Purpose: Provide more capacity to the network Backout: paste in old configs Contact(s): Gail Kettenbrink 713-853-4524 Michael Huang 713-345-3201 FIELD SERVICES: No Scheduled Outages. INTERNET: No Scheduled Outages. MESSAGING: No Scheduled Outages. MARKET DATA: No Scheduled Outages. NT: No Scheduled Outages. OS/2: No Scheduled Outages. OTHER SYSTEMS: Impact: Corp, OTS, ETS DATE: MAY 15, 2001/2/2001 at 5:30:00 PM Outage: Migrate DSS Server to GTHOU-APPSQ03P Environments Impacted: DSS users will not be able to access the old server (ENEDS01_ADAPT)after this date Purpose: The existing server is outdated, migrating to SQL 2000 provides increased functionality and conforms to database platform requirements. Backout: Contact(s): Mary Vollmer 713-853-3381 Joe Hellsten 713-853-7346 713-545-4164 Impact: CORP Time: Fri 5/11/2001 at 8:00:00 PM CT thru Sat 5/12/2001 at 10:00:00 PM CT Fri 5/11/2001 at 6:00:00 PM PT thru Sat 5/12/2001 at 8:00:00 PM PT Sat 5/12/2001 at 2:00:00 AM London thru Sun 5/13/2001 at 4:00:00 AM London Outage: CPU replacement on server sennacca. Environments Impacted: RMS Purpose: Replace faulty CPU that is offline. Backout: Restore server to old configuration. Contact(s): Malcolm Wells 713-345-3716 Impact: CORP Time: Fri 5/11/2001 at 5:00:00 PM CT thru Fri 5/11/2001 at 5:15:00 PM CT Fri 5/11/2001 at 3:00:00 PM PT thru Fri 5/11/2001 at 3:15:00 PM PT Fri 5/11/2001 at 11:00:00 PM London thru Fri 5/11/2001 at 11:15:00 PM London Outage: Decommission of the following servers: intra, intra-dev, conman1, aserv1, ardent, dbadmin Environments Impacted: Corp Purpose: Server no longer used. The servers will be decommissioned or redeployed where necessary. Backout: Contact(s): Malcolm Wells 713-345-3716 Impact: CORP Time: Sat 5/12/2001 at 2:00:00 AM CT thru Sun 5/13/2001 at 5:00:00 PM CT Sat 5/12/2001 at 12:00:00 AM PT thru Sun 5/13/2001 at 3:00:00 PM PT Sat 5/12/2001 at 8:00:00 AM London thru Sun 5/13/2001 at 11:00:00 PM London Outage: Resource and OS upgrade to server fracture. Environments Impacted: Global company RMS ECM Purpose: An OS upgrade is needed to provide the disk upgrade solution. Additionanl memory is needed as well. Backout: Attach the old disk solution and reboot to old configuration. Contact(s): Malcolm Wells 713-345-3716 Impact: ENA Time: Sat 5/12/2001 at 10:00:00 PM CT thru Sat 5/12/2001 at 10:15:00 PM CT Sat 5/12/2001 at 8:00:00 PM PT thru Sat 5/12/2001 at 8:15:00 PM PT Sun 5/13/2001 at 4:00:00 AM London thru Sun 5/13/2001 at 4:15:00 AM London Outage: Bounce PWRPROD1 database Environments Impacted: Enpower User Purpose: Change some configuration to improve database performance Backout: Use the old parameter file. Contact(s): Tantra Invedy 713 853 4304 SITARA: No Scheduled Outages. SUN/OSS SYSTEM: No Scheduled Outages. TELEPHONY: Impact: Time: Sat 5/12/2001 at 10:00:00 PM CT thru Sun 5/13/2001 at 1:00:00 AM CT Sat 5/12/2001 at 8:00:00 PM PT thru Sat 5/12/2001 at 11:00:00 PM PT Sun 5/13/2001 at 4:00:00 AM London thru Sun 5/13/2001 at 7:00:00 AM London Outage: Quarterly Maintenance - Telephone System Environments Impacted: All Purpose: Quarterly maintenance. While voicemail nodes are being serviced (one box at a time), a slight disruption will be experienced. Messages will continue to be stored but will not be delivered until each node of voicemail is back up and operational. CMS call center management reporting will not be availalble during this time. Backout: Contact(s): Cynthia Siniard 713-853-0558 TERMINAL SERVER: No Scheduled Outages. UNIFY: Impact: CORP Time: Fri 5/11/2001 at 6:00:00 PM CT thru Fri 5/11/2001 at 7:00:00 PM CT Fri 5/11/2001 at 4:00:00 PM PT thru Fri 5/11/2001 at 5:00:00 PM PT Sat 5/12/2001 at 12:00:00 AM London thru Sat 5/12/2001 at 1:00:00 AM London Outage: Memory replacement for server electron. Environments Impacted: Unify Users Purpose: Replace faulty memory module. Backout: Get new memory if necessary Restart server with out memory as last resort Contact(s): Malcolm Wells 713-345-3716 ------------------------------------------------------------------------------ ----------------------------------------------- FOR ASSISTANCE (713) 853-1411 Enron Resolution Center Specific Help: Information Risk Management (713) 853-5536 SAP/ISC (713) 345-4727 Unify On-Call (713) 284-3757 [Pager] Sitara On-Call (713) 288-0101 [Pager] RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager] OSS/UA4/TARP (713) 285-3165 [Pager] CPR (713) 284-4175 [Pager] EDI Support (713) 327-3893 [Pager] EES Help Desk (713)853-9797 OR (888)853-9797