Message-ID: <9483031.1075840620906.JavaMail.evans@thyme> Date: Thu, 14 Dec 2000 10:59:00 -0800 (PST) From: enron.announcements@enron.com To: all_ena_egm_eim@enron.com Subject: EnTouch Newsletter Mime-Version: 1.0 Content-Type: text/plain; charset=ANSI_X3.4-1968 Content-Transfer-Encoding: quoted-printable X-From: Enron Announcements X-To: All_ENA_EGM_EIM X-cc: X-bcc: X-Folder: \mark guzman 6-28-02\Notes Folders\All documents X-Origin: GUZMAN-M X-FileName: mark guzman 6-28-02.nsf BUSINESS HIGHLIGHTS BA&R Merchant Finance Not your typical "bean counters", the BA&R Merchant Finance group is=20 responsible for maintaining and reporting the accounting valuations of the= =20 ENA merchant portfolio, coordinating the quarterly revaluation of the=20 portfolio and directing the Arthur Andersen quarterly review (during earnin= gs=20 release) and year end audit. Customers include ENA Office of the Chair,=20 Corporate Reporting group during quarterly earnings release, commercial=20 groups, RAC groups and other commercial support groups. The group supports= =20 the accounting and reporting needs of the Principal Investments, Energy=20 Capital Resources, Generation Investments, Special Assets and Portfolio=20 commercial groups. With the recent realignment of ENE lines of businesses,= =20 the group has recently been involved in the successful transition of mercha= nt=20 assets into newly formed Enron Global Markets. The group has also been=20 heavily involved in complex hedging structures allowing ENA to effectively= =20 hedge a significant portion of the portfolio. What's next? Bean counting = is=20 probably not on the list! EnTelligence? No, its not spelled wrong, it's the name of a prospecting website in ENA=20 designed to deliver market information on existing and potential customers = to=20 commercial trading, mid-marketing, and origination teams. It also delivers= =20 management reports to analyze Enron=01,s position within the key industries= that=20 we serve. Presently, commercial groups have multiple methods for acquiring= =20 potential customer information. This system will standardize their resourc= e=20 tools and add consistency to their prospecting processes. EnTelligence=20 combines information from internal databases such as Global Counterparty,= =20 Credit Aggregation System (CAS), Sitara, Enpower, and ERMS with information= =20 from external data sources such as Dun & Bradstreet and I.H.S Energy Report= er=20 to identify customer prospects. By providing the capability to filter and= =20 search by region, industry, company size, or energy consumption levels, the= =20 prospecting process is shortened and the identification of strong prospects= =20 improved. Available reports include Market Penetration, Industry Prospectin= g,=20 Comparison Prospecting, Company Profiles, Family Tree, Top Customers, and= =20 Inactive Accounts. Currently only Natural Gas and Power physical deals are= =20 loaded, but financial deals will be included in mid-January, and new produc= ts=20 are soon to follow. Check it out at http://entelligence.enron.com. West Power Trading Enron West Power Trading has two basic operations, Power Trading and=20 Origination. The Power Trading Group consists of real-time, day-ahead, ter= m=20 trading, and Middle Marketing. Much of the hour-ahead and cash trading is= =20 centered on the California Power Exchange and the California ISO markets,= =20 along with bilateral trading both inside and outside of California. The te= rm=20 traders and middle marketers often rely on EnronOnline, the world's largest= =20 e-commerce Web site, as a key component in futures transactions. The Origination Group plays an instrumental role by developing and executin= g=20 strategic transactions with wholesale customers. Services offered by the= =20 Origination Group include asset and resource management, asset development= =20 and construction, structuring long-term physical and financial contracts, a= nd=20 the evaluation of asset acquisition and joint mergers. ENRONONLINE STATISTICS Below are the latest figures for EnronOnline as of December 6, 2000 * Total Life-to-Date Transactions > 503,940 * Life-to-Date Notional Value of Transactions > $301 billion Worth noting, EOL did $6.7 billion worth of US business on December 4, 2000= ! NEWS FROM THE GLOBALFLASH Enron Direct Enron Direct was recently cited by Ofgem for high complaint levels with=20 regard to account complaints per total customers served. Enron Direct view= s=20 the Ofgem customer service measures very seriously and is committed to=20 improving all aspects of its customer service - even while enjoying continu= ed=20 strong growth in its retail commodity business. However, the account=20 complaint level measure is particularly biased against fast-growing new=20 entrants like Enron Direct. Since all of Enron Direct's customers have=20 recently switched suppliers - which is when most complaints occur - and our= =20 total customer base is far lower than that of the RECs, our account complai= nt=20 levels per customer tend to appear inflated versus the REC peer group. In= =20 fact, Enron Direct's complaint levels for both transfers (i.e., switchers)= =20 and mis-selling, as measured by Ofgem, were well below industry averages. = =20 While we are not yet best-in-class, Enron Direct's portrayal as an industry= =20 laggard in any aspect of customer service is misleading. Stay tuned. Relations with UPM-Kymmene As previously announced, Enron Nordic Energy has entered into a two year=20 energy portfolio management agreement with UPM-Kymmene, the forestry indust= ry=20 enterprise. This deal creates huge potential for business opportunities=20 across a wide range of areas for Enron. =20 As part of the agreement, UPM-Kymmene has requested a dedicated account=20 manager in Oslo. In order to comply with this request, we have appointed= =20 Sami Tenngren on a full time basis to establish the operational framework a= nd=20 to coordinate all Enron relations with UPM-Kymmene regarding power related= =20 issues. It is important that all Enron businesses take advantage of this unique=20 opportunity to generate profitable business relations with UPM-Kymmene. If= =20 you would like to discuss new business opportunities related to worldwide= =20 power with UPM-Kymmene, please contact the Nordic Origination Team. Please= =20 also keep us informed about any other business development issues related t= o=20 UPM-Kymmene within other parts of Enron. Australia The Sydney Metals Desk is now fully manned. Welcome to Owen Murphy, Max=20 Sobal and Robert Heynen to the Sydney Office. The Metals Group is already= =20 reviewing the possibilities of utilizing the existing metals customer base = in=20 Australia to expand these relationships to include power supply/pricing, a= =20 large component of overall costs. While in its early days, our preliminary= =20 discussions on the idea of pricing for power in relation to metal price is= =20 receiving a positive response. IN THE NEWS The company, which 10 years ago earned some 80 percent of its profits from= =20 its regulated gas-pipeline business, has become the nation=01,s largest buy= er=20 and seller of natural gas and electric power and has pioneered a powerful= =20 trading platform to make effective markets in both commodities. But what h= as=20 really electrified Wall Street during the past year are Enron=01,s new-econ= omy=20 initiatives. =01) Jeff Schlegel, Broad Horizon =01&It=01,s a challenge to value Enron=01,s stock, because it=01,s such a h= ybird. It=20 always seems expensive, but it continues to outperform expectations =01& = =01) Zach=20 Wagner, Analyst, Edward D. Jones & Co. Enron Corp was announced the Energy Company of the Year at the FT Energy=20 Global Awards, sponsored by Deloitte Touche Tohmatsu! EnronOnline was name= d=20 the Boldest Successful Investment Decision and Ken Lay was nominated for CE= O=20 of the Year. NUGGETS & NOTES Congratulations to Ed Quinn, Director in Pulp and Paper, and wife Meghan;= =20 they are the proud parents of Lucie Andreas Quinn, born 11/10/00. Congratulations to Chris Croom, Manager in Pulp and Paper, and wife Kathy;= =20 they are the proud parents of William Grayson Croom, born 12/01/00. WELCOME New Hires ENA/EIM/EGM ENA =01) Edmund Daniels, Nancy Hernandez, Ryan Staub, Julie Brewer, Mary To= ward,=20 Theresa Villegiante, Marlene Cameron, Isaac Rodriguez EIM =01) Clint Comeaux, Matthew Battarbee, Janine Kattner, Felecia Russell ENSIDE NEWSLETTER Check out the latest issue of the EnSide Newsletter featuring Jeff Donahue,= =20 Janet Dietrich, Principal Investments, and Upstream Origination. Log-on to= =20 http://home.ena.enron.com/newsletters/enside/archive/ - November/December. = =20 If you would like a hard copy, contact newsletter editor Kathie Grabstald= =20 x39610. HOLIDAY PARTY PHOTOS If you had your picture taken at the Holiday Party, stop by EB 3645 to pick= =20 it up. LEGAL STUFF The information contained in this newsletter is confidential and proprietar= y=20 to Enron Corp. and its subsidiaries. It is intended for internal use only= =20 and should not be disclosed.