Message-ID: <17104328.1075860440527.JavaMail.evans@thyme> Date: Thu, 5 Apr 2001 16:44:00 -0700 (PDT) From: enron.announcements@enron.com To: houston.report@enron.com Subject: Weekend Outage Report for 4-06-01 through 4-9-01 Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Enron Announcements X-To: Houston Outage Report X-cc: X-bcc: X-Folder: \Mary_Hain_Aug2000_Jul2001\Notes Folders\Notes inbox X-Origin: Hain-M X-FileName: mary-hain.nsf ------------------------------------------------------------------------------ ------------------------ W E E K E N D S Y S T E M S A V A I L A B I L I T Y F O R April 6, 2001 5:00pm through April 9, 2001 12:00am ------------------------------------------------------------------------------ ------------------------ SCHEDULED SYSTEM OUTAGES: ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. AZURIX: No Scheduled Outages. EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. EDI SERVER: No Scheduled Outages. ENRON NORTH AMERICAN LANS: No Scheduled Outages. FIELD SERVICES: No Scheduled Outages. INTERNET: Impact: ENS Time: Fri 4/6/2001 at 5:30:00 PM CT thru Fri 4/6/2001 at 6:00:00 PM CT Fri 4/6/2001 at 3:30:00 PM PT thru Fri 4/6/2001 at 4:00:00 PM PT Fri 4/6/2001 at 11:30:00 PM London thru Sat 4/7/2001 at 12:00:00 AM London Outage: Announce RP for EOL development network Environments Impacted: EOL Purpose: This is part of the multicast redesign and will limit the dense mode multicast flooding to the EOL development network. Backout: remove the filters Contact(s): Scott Shishido 713-853-9780 MESSAGING: Impact: EI Time: Fri 4/6/2001 at 9:00:00 PM CT thru Sat 4/7/2001 at 1:00:00 AM CT Fri 4/6/2001 at 7:00:00 PM PT thru Fri 4/6/2001 at 11:00:00 PM PT Sat 4/7/2001 at 3:00:00 AM London thru Sat 4/7/2001 at 7:00:00 AM London Outage: EI Notes Server Maintenance Environments Impacted: EI Local/Domestic/Foreign Sites Purpose: Scheduled @ 2 week interval Backout: N/A Contact(s): David Ricafrente 713-646-7741 Impact: Corp Notes Time: Fri 4/6/2001 at 9:00:00 PM CT thru Sat 4/7/2001 at 1:00:00 AM CT Fri 4/6/2001 at 7:00:00 PM PT thru Fri 4/6/2001 at 11:00:00 PM PT Sat 4/7/2001 at 3:00:00 AM London thru Sat 4/7/2001 at 7:00:00 AM London Outage: cNotes Server Reboots Environments Impacted: All users on any of the mailservers listed below Purpose: Scheduled @ 2 week interval Backout: Make sure server comes up. Contact(s): Trey Rhodes (713) 345-7792 Impact: Corp Exchange/Outlook Time: Sat 4/7/2001 at 7:00:00 AM CT thru Sat 4/7/2001 at 8:00:00 AM CT Sat 4/7/2001 at 5:00:00 AM PT thru Sat 4/7/2001 at 6:00:00 AM PT Sat 4/7/2001 at 1:00:00 PM London thru Sat 4/7/2001 at 2:00:00 PM London Outage: Decommission nahou-msmbx02v Environments Impacted: Corp Exchange/Outlook Purpose: Backout: NA Contact(s): Dalak Malik 713-345-8219 Scott Albroght 713-345-9381 MARKET DATA: No Scheduled Outages. NT: No Scheduled Outages. OS/2: No Scheduled Outages. OTHER SYSTEMS: Impact: CORP Time: Sat 4/7/2001 at 8:00:00 AM CT thru Sat 4/7/2001 at 12:00:00 PM CT Sat 4/7/2001 at 6:00:00 AM PT thru Sat 4/7/2001 at 10:00:00 AM PT Sat 4/7/2001 at 2:00:00 PM London thru Sat 4/7/2001 at 6:00:00 PM London Outage: Firmware Upgrade on HR Compaq EMA12000 Environments Impacted: All Purpose: Issues with EMA12000 connectivity to SUN Servers Backout: Contact(s): Brandon Bangerter 713-345-4904 Raj Perubhatla 713-345-8016 281-788-9307 Brian Ellis 713-345-8017 713-446-6193 Impact: CORP Time: Fri 4/6/2001 at 5:00:00 PM CT thru Fri 4/6/2001 at 6:00:00 PM CT Fri 4/6/2001 at 3:00:00 PM PT thru Fri 4/6/2001 at 4:00:00 PM PT Fri 4/6/2001 at 11:00:00 PM London thru Sat 4/7/2001 at 12:00:00 AM London Outage: HR Global Applications Update Environments Impacted: All Purpose: HR Global application websites need to be updated. Backout: Contact(s): Brandon Bangerter 713-345-4904 Brian Ellis 713-345-5017 713-446-6193 Raj Perubhatla 713-345-5016 281-788-9307 Impact: CORP Time: Sun 4/8/2001 at 9:00:00 AM CT thru Sun 4/8/2001 at 10:00:00 AM CT Sun 4/8/2001 at 7:00:00 AM PT thru Sun 4/8/2001 at 8:00:00 AM PT Sun 4/8/2001 at 3:00:00 PM London thru Sun 4/8/2001 at 4:00:00 PM London Outage: General maintenance for server yoda (ssp for E10K deathstar). Environments Impacted: Users of skywalker and Chewbacca. ERMS/TAGG could potentially be impacted. Purpose: Upgrade the patches for the SSP to E10K Deathstar. Backout: backout the pacth and reboot Contact(s): Malcolm Wells 713-345-3716 Impact: CORP Time: Sun 4/8/2001 at 10:00:00 AM CT thru Sun 4/8/2001 at 11:00:00 AM CT Sun 4/8/2001 at 8:00:00 AM PT thru Sun 4/8/2001 at 9:00:00 AM PT Sun 4/8/2001 at 4:00:00 PM London thru Sun 4/8/2001 at 5:00:00 PM London Outage: Patch maintenance for SSP server corona. Environments Impacted: SSP server corona. Purpose: General maintenance and patch upgrades needed for SSP corona. Backout: backout the patches and reboot Contact(s): Malcolm Wells 713-345-3716 Impact: CORP Time: Sat 4/7/2001 at 9:00:00 PM CT thru Sat 4/7/2001 at 11:00:00 PM CT Sat 4/7/2001 at 7:00:00 PM PT thru Sat 4/7/2001 at 9:00:00 PM PT Sun 4/8/2001 at 3:00:00 AM London thru Sun 4/8/2001 at 5:00:00 AM London Outage: Cpu replacement for server adcupkilo. Environments Impacted: SAP Purpose: Needed maintenance. Backout: Reboot the server without CPU if necessary. Contact(s): Malcolm Wells 713-345-3716 Impact: CORP Time: Fri 4/6/2001 at 7:00:00 PM CT thru Fri 4/6/2001 at 9:00:00 PM CT Fri 4/6/2001 at 5:00:00 PM PT thru Fri 4/6/2001 at 7:00:00 PM PT Sat 4/7/2001 at 1:00:00 AM London thru Sat 4/7/2001 at 3:00:00 AM London Outage: Sendmail upgrade on mailserver postmaster. Environments Impacted: Corporate mail Purpose: Upgrade sendmail on the corporate mail server to apply additional security. Backout: regress back to the original sendmail version. Contact(s): Malcolm Wells 713-345-3716 SITARA: No Scheduled Outages. SUN/OSS SYSTEM: No Scheduled Outages. TELEPHONY: Impact: Time: Sat 4/7/2001 at 10:30:00 PM CT thru Sun 4/8/2001 at 12:30:00 AM CT Sat 4/7/2001 at 8:30:00 PM PT thru Sat 4/7/2001 at 10:30:00 PM PT Sun 4/8/2001 at 4:30:00 AM London thru Sun 4/8/2001 at 6:30:00 AM London Outage: Emergency Maintenance - CMS Server Environments Impacted: Purpose: Emergency re-boot. Backout: Contact(s): Cynthia Siniard 713-853-0558 TERMINAL SERVER: No Scheduled Outages. UNIFY: No Scheduled Outages. SCHEDULED SYSTEM OUTAGES: CALGARY Impact: CORP Time: Fri 4/6/2001 at 9:00:00 PM Calgary thru Sat 4/7/2001 at 9:00:00 PM Calgary Fri 4/6/2001 at 10:00:00 PM CT thru Sat 4/7/2001 at 10:00:00 PM CT Fri 4/6/2001 at 8:00:00 PM PT thru Sat 4/7/2001 at 8:00:00 PM PT Sat 4/7/2001 at 4:00:00 AM london thru Sun 4/8/2001 at 4:00:00 AM London Outage: Calgary Power Outage Environments Impacted: Corp Calgary Purpose: The building is having their annual power outage for maintenance. Backout: - Complete backup of the servers before shutdown - Spare disks in case of multiple failures - Open tickets with telcos in case the circuits don't come back on line - Telco to assist with shutdown and power up of PBX and IPC Contact(s): Dan Dietrich 713-345-8836 Todd Bowen 403-974-6951 Clayton Rondeau 403-974-6904 ------------------------------------------------------------------------------ ------------------------------------------------------- FOR ASSISTANCE (713) 853-1411 Enron Resolution Center Specific Help: Information Risk Management (713) 853-5536 SAP/ISC (713) 345-4727 Unify On-Call (713) 284-3757 [Pager] Sitara On-Call (713) 288-0101 [Pager] RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager] OSS/UA4/TARP (713) 285-3165 [Pager] CPR (713) 284-4175 [Pager] EDI Support (713) 327-3893 [Pager] EES Help Desk (713)853-9797 OR (888)853-9797