Message-ID: <28373461.1075862272974.JavaMail.evans@thyme> Date: Tue, 27 Nov 2001 13:54:21 -0800 (PST) From: cio@update.cio.com To: rhaysle@enron.com Subject: CIO Insider -- Are companies buying CRM?, Web services and more Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: cio@update.cio.com X-To: rhaysle@ENRON.COM X-cc: X-bcc: X-Folder: \RHAYSLE (Non-Privileged)\Hayslett, Rod\Deleted Items X-Origin: Hayslett-R X-FileName: RHAYSLE (Non-Privileged).pst November 27, 2001 CIO Insider: Your guide to what's new on CIO.com CRM: Are companies buying it? Many companies are reconsidering their approach to customer relationship management and opting for scaled-down systems or ASPs. What are your CRM plans? Take our survey: http://discuss.cio.com/members/ciotakesurvey.asp?surveyid=65 ----------------------ADVERTISEMENT-------------------- This issue of the CIO Insider is sponsored by Microsoft Eliminate the Webmaster bottleneck. Empower non-technical business users to create and manage their own web site content, while providing a comprehensive, centralized solution for building and maintaining enterprise web sites - internet, intranet and extranet. Click here to view an ITworld.com webcast of Microsoft Content Management Server 2001 http://go.microsoft.com/fwlink/?linkid=5380&clcid=0x409 -------------------------------------------------------- 1. E-Business: Will Web services launch a B2B revolution? 2. Movers & Shakers: Buckley takes over IT at Vanguard 3. Career Counselor: Mark Polansky offers career advice 4. From the Archives: The high price of age discrimination 5. Ask the Author: Roger Schank on e-learning 1. E-Business: Yes, there's a lot of hype about Web services. And it's worth paying attention. Not because this new software architecture really will transform your business overnight - we all know better - but because if it lives up to its billing, it could create a stronger value proposition for B2B e-commerce. http://www.cio.com/ec/edit/b2b_112001_wait.html **For more, check out our E-Business Research Center at: http://www.cio.com/research/ec 2. Movers & Shakers: Taking over after his former colleague, Robert DiStefano, died of a heart attack is not the way Tim Buckley wanted to become head of IT at The Vanguard Group. But Buckley is determined to build on - and add his own stamp to - DiStefano's legacy. http://www2.cio.com/movers/index.cfm 3. Career Counselor: Looking for executive IT career advice? Our resident expert will answer your questions about senior level career advancement, change, education, strategy, and more. http://www.cio.com/research/executive/counselor.html 4. From the Archives: Whether it's illegal, unethical or simply bad business, too many IT veterans are getting left behind in a labor market that needs all the talent it can get. Read all about the high price of age discrimination in this feature from the May 15, 2001 issue of CIO. http://www.cio.com/archive/051501/price.html 5. Ask the Author: Quality e-learning programs are different from traditional ways of learning, and e-learning is more complicated than posting manuals and other classroom materials on the Web. Roger C. Schank, author of "Designing World Class E-Learning," is on-call until November 30 to answer your questions about e-learning. http://www2.cio.com/books/asktheauthor.cfm To read the entire Nov. 15 issue of CIO, go to: http://www.cio.com/archive/111501 Have a tip, suggestion, critique, or qualification? Please feel free to e-mail me at rmulcahy@cio.com Thank you-Ryan Ryan Mulcahy Web Editor CIO.com ***APPLY ONLINE*** CIO is free to qualified executives, so apply today! If you are not already receiving a free subscription to CIO, apply online at http://subscribe.cio.com ********************************************************* You are receiving this issue of CIO Insider because either you are a subscriber to our print publication, CIO magazine, or you have subscribed electronically to this newsletter. If you would like to edit your subscription, please go to http://subscribe.cio.com/mynewsletter.cfm If you would like to subscribe to this update, please go to http://subscribe.cio.com/newsletters.cfm Copyright CXO Media Inc., 1994-2001. All rights are reserved. **Please do not reply to this message. If you want to contact someone directly, send e-mail to smacdonald@cio.com **