Message-ID: <25479906.1075862266677.JavaMail.evans@thyme> Date: Tue, 20 Nov 2001 13:17:42 -0800 (PST) From: cio@update.cio.com To: rhaysle@enron.com Subject: CIO Insider -- CRM, hate speech, e-government and more Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: cio@update.cio.com X-To: rhaysle@ENRON.COM X-cc: X-bcc: X-Folder: \RHAYSLE (Non-Privileged)\Hayslett, Rod\Deleted Items X-Origin: Hayslett-R X-FileName: RHAYSLE (Non-Privileged).pst November 20, 2001 CIO Insider: Your guide to what's new on CIO.com In the debut of her new CRM column, Customer Care, Alison Bass examines the ethical problems that arise when drug companies exploit new CRM technologies to obtain sensitive personal data on patients. Read the column and then share your opinion. http://www.cio.com/crm/edit/c111901_drugs.html **For more, please visit our CRM Research Center at: http://www.cio.com/research/crm ----------------------ADVERTISEMENT-------------------- This issue of the CIO Insider is sponsored by St. Bernard: Internet Filtering Appliance The cost of running your IT department is on the rise due to Internet abuse. Test your Internet traffic by installing our free utility, Web Access Monitor on your network and we'll send you a free report. IT Professionals will appreciate our self-contained Internet filtering appliance - iPrism, to help manage inappropriate web surfing. http://www2.cio.com/ads/stbernard.cfm -------------------------------------------------------- 1. Sound Off: Europe's ban on hate speech 2. Ask the Expert: E-government 3. Tech Tact: Ultradense computing 4. CIO Legal: Perils of a dotcom wind-down 5. CIO Opinion: E-commerce can still work 6. Are you involved with CRM or ERP? 1. Sound Off: The question of whether the U.S. should support Europe's ban on Internet hate speech is a loaded one indeed. Europeans are concerned that homegrown bigots will "outsource" their racist websites by moving the hosting to American ISPs. U.S. First Amendment advocates argue that a ban on hate speech will start us down the slippery slope toward censorship. Should the U.S. support the ban? http://comment.cio.com/soundoff/111501.html 2. Ask the Expert: Donald Upson, secretary of technology for the Commonwealth of Virginia, is available to offer his insight and advice on the challenges of e-government. http://www2.cio.com/expert **For more, go to our Government and IT Policy Research Center at: http://www.cio.com/research/government 3. Tech Tact: Whether they're single rack-space slices that hold a handful of CPUs or a slice design that packs hundreds of identical single-board computers into a rack, ultradense servers are all about saving money by reducing real estate needs and cutting power requirements. http://www.cio.com/online/techtact_111901.html 4. CIO Legal: If you have the misfortune of being the CIO of a dying dotcom, you can and should address several issues in order to minimize the impact of its failure. http://www.cio.com/legal/edit/111201_dotcom.html **For more, check out our Legal Research Center at: http://www.cio.com/research/legal 5. CIO Opinion: We've heard plenty - perhaps too much - about the dotcom decline. But there are still good ideas out there and, despite all the doom and gloom, this e-commerce thing can still work. http://www.cio.com/archive/111501/re.html 6. Are you involved with CRM or ERP? Share your experiences by rating the leading systems integrators and software packages. You'll also receive an executive summary of the results. http://www2.cio.com/research/erp/peerstone4.cfm To read the entire Nov. 15 issue of CIO, go to: http://www.cio.com/archive/111501 Have a tip, suggestion, critique, or qualification? Please feel free to e-mail me at rmulcahy@cio.com Thank you-Ryan Ryan Mulcahy Web Editor CIO.com ***APPLY ONLINE*** CIO is free to qualified executives, so apply today! If you are not already receiving a free subscription to CIO, apply online at http://subscribe.cio.com ********************************************************* You are receiving this issue of CIO Insider because either you are a subscriber to our print publication, CIO magazine, or you have subscribed electronically to this newsletter. If you would like to edit your subscription, please go to http://subscribe.cio.com/mynewsletter.cfm If you would like to subscribe to this update, please go to http://subscribe.cio.com/newsletters.cfm Copyright CXO Media Inc., 1994-2001. All rights are reserved. **Please do not reply to this message. If you want to contact someone directly, send e-mail to smacdonald@cio.com **