Message-ID: <24832790.1075856140217.JavaMail.evans@thyme> Date: Thu, 17 May 2001 09:50:00 -0700 (PDT) From: enron.announcements@enron.com To: houston.report@enron.com Subject: Weekend Outage Report for 5-18-01 through 5-21-01 Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Enron Announcements X-To: Houston Outage Report X-cc: X-bcc: X-Folder: \Scott_Hendrickson_Jun2001\Notes Folders\Notes inbox X-Origin: Hendrickson-S X-FileName: shendric.nsf ------------------------------------------------------------------------------ ------------------------ W E E K E N D S Y S T E M S A V A I L A B I L I T Y F O R May 18, 2001 5:00pm through May 21, 2001 12:00am ------------------------------------------------------------------------------ ------------------------ SCHEDULED SYSTEM OUTAGES: ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. AZURIX: No Scheduled Outages. EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. EDI SERVER: No Scheduled Outages. ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages ENRON NORTH AMERICAN LANS: No Scheduled Outages. FIELD SERVICES: No Scheduled Outages. INTERNET: Impact: Internet Time: Fri 5/18/2001 at 10:30:00 PM CT thru Fri 5/18/2001 at 11:30:00 PM CT Fri 5/18/2001 at 8:30:00 PM PT thru Fri 5/18/2001 at 9:30:00 PM PT Sat 5/19/2001 at 4:30:00 AM London thru Sat 5/19/2001 at 5:30:00 AM London Outage: Upgrade IOS on ENEFW4 Environments Impacted: Internet Purpose: The new code has bug fixes and stateful failover feature. Backout: Revert back to old IOS. Contact(s): John Shupak 713-853-7943 Bryan Aubuchon 713-345-8446 MESSAGING: Impact: Corp Notes Time: Fri 5/18/2001 at 9:00:00 PM CT thru Sat 5/19/2001 at 1:00:00 AM CT Fri 5/18/2001 at 7:00:00 PM PT thru Fri 5/18/2001 at 11:00:00 PM PT Sat 5/19/2001 at 3:00:00 AM London thru Sat 5/19/2001 at 7:00:00 AM London Outage: cNotes Server Reboots Environments Impacted: All users on any of the mailservers listed below Purpose: Scheduled @ 2 week interval Backout: Make sure server comes up. Contact(s): Trey Rhodes (713) 345-7792 Impact: EI Time: Fri 5/18/2001 at 9:00:00 PM CT thru Sat 5/19/2001 at 1:00:00 AM CT Fri 5/18/2001 at 7:00:00 PM PT thru Fri 5/18/2001 at 11:00:00 PM PT Sat 5/19/2001 at 3:00:00 AM London thru Sat 5/19/2001 at 7:00:00 AM London Outage: EI Notes Server Maintenance Environments Impacted: EI Local/Domestic/Foreign Sites Purpose: Scheduled @ 2 week interval Backout: N/A Contact(s): David Ricafrente 713-646-7741 MARKET DATA: Impact: CORP Time: Wed 5/16/2001 at 4:45:00 PM CT thru Wed 5/23/2001 at 4:45:00 PM CT Wed 5/16/2001 at 2:45:00 PM PT thru Wed 5/23/2001 at 2:45:00 PM PT Wed 5/16/2001 at 10:45:00 PM London thru Wed 5/23/2001 at 10:45:00 PM London Outage: Market Data Cable Management EB3460 Environments Impacted: All Trading Groups Purpose: Improve computer room environment. Perform cable management in order to comply with computer room standards. Backout: N/A Contact(s): John Sieckman 713-345-7862 NT: No Scheduled Outages. OS/2: No Scheduled Outages. OTHER SYSTEMS: Impact: Corp, OTS, ETS DATE: MAY 29, 2001/2/2001 at 5:30:00 PM Outage: Migrate DSS Server to GTHOU-APPSQ03P Environments Impacted: DSS users will not be able to access the old server (ENEDS01_ADAPT)after this date Purpose: The existing server is outdated, migrating to SQL 2000 provides increased functionality and conforms to database platform requirements. Backout: Contact(s): Mary Vollmer 713-853-3381 Joe Hellsten 713-853-7346 713-545-4164 Impact: CORP Time: Sat 5/19/2001 at 10:00:00 AM CT thru Sat 5/19/2001 at 4:00:00 PM CT Sat 5/19/2001 at 8:00:00 AM PT thru Sat 5/19/2001 at 2:00:00 PM PT Sat 5/19/2001 at 4:00:00 PM London thru Sat 5/19/2001 at 10:00:00 PM London Outage: Moving Production Database TDSPROD Environments Impacted: ENA Purpose: This database is being moved to give the space it is currently using to the Enpower database on that server. The new server Refraction will also allow TDSPROD to expand as well. Backout: The old instance will be restarted and the TNSNAMES.ORA entry will be changed to point at the old instance. Contact(s): John Jahnke 713-345-4398 Impact: CORP Time: Sat 5/19/2001 at 9:00:00 PM CT thru Sun 5/20/2001 at 12:00:00 AM CT Sat 5/19/2001 at 7:00:00 PM PT thru Sat 5/19/2001 at 10:00:00 PM PT Sun 5/20/2001 at 3:00:00 AM London thru Sun 5/20/2001 at 6:00:00 AM London Outage: Resource addition for server moe. Environments Impacted: Sitara, PEP, Global Purpose: Server is memory and cpu constrained. Backout: Shutdown the server and revert to old configuration. Contact(s): Malcolm Wells 713-345-3716 SITARA: Also see above Impact: CORP Time: Sat 5/19/2001 at 2:00:00 PM CT thru Sun 5/20/2001 at 12:00:00 AM CT Sat 5/19/2001 at 12:00:00 PM PT thru Sat 5/19/2001 at 10:00:00 PM PT Sat 5/19/2001 at 8:00:00 PM London thru Sun 5/20/2001 at 6:00:00 AM London Outage: Resource additionto Sitara server aurora. Environments Impacted: Sitara production Purpose: Add needed cpu and memory. Backout: Remove the newly added resources and restart under the old config. Contact(s): Malcolm Wells 713-345-3716 SUN/OSS SYSTEM: No Scheduled Outages. TELEPHONY: No Scheduled Outages TERMINAL SERVER: No Scheduled Outages. UNIFY: Impact: CORP Time: Fri 5/18/2001 at 3:00:00 PM thru Sun 5/20/2001 at 11:45:00 PM Outage: Unify Power Production Server Maintenance Environments Impacted: Unify Users Purpose: Infrastructure required maintenance Backout: Contact(s): Brian Ripley 713-345-4709 Charles Ballmer 713-853-0684 Bob Ward 713-345-4409 SCHEDULED SYSTEM OUTAGES: Australia Impact: CORP Time: Sat 19-May-2001 at 10:00:00 AM Sydney thru Sat 19-May-2001 at 3:00:00 PM Sydney Sat 19-May-2001 at 1:00:00 AM GMT (London) thru Sat 19-May-2001 at 6:00:00 AM GMT (London) Fri 5/19/2001 at 7:00:00 PM CT (Houston) thru Sun 5/20/2001 at 12:00:00 AM CT (Houston) Fri 5/19/2001 at 5:00:00 PM PT (Portland) thru Sat 5/19/2001 at 10:00:00 PM PT (Portland) Outage: Sydney UPS Test & Service Environments Impacted: Corp Sydney - all systems Purpose: Original UPS needs testing & service. Will require Server Room to be de-powered to allow maintenance. Backout: Plug equipment into unconditioned power. Contact(s): Colin Wood +61-416-248-353 Elliott Katz +61-292-292-309 ------------------------------------------------------------------------------ ------------------------------------------------------- FOR ASSISTANCE (713) 853-1411 Enron Resolution Center Specific Help: Information Risk Management (713) 853-5536 SAP/ISC (713) 345-4727 Unify On-Call (713) 284-3757 [Pager] Sitara On-Call (713) 288-0101 [Pager] RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager] OSS/UA4/TARP (713) 285-3165 [Pager] CPR (713) 284-4175 [Pager] EDI Support (713) 327-3893 [Pager] EES Help Desk (713)853-9797 OR (888)853-9797