Message-ID: <5722449.1075863237458.JavaMail.evans@thyme> Date: Fri, 16 Nov 2001 15:48:19 -0800 (PST) From: no.address@enron.com Subject: SUPPLEMENTAL Weekend Outage Report for 11-16-01 through 11-18-01 Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Enron Change Management Announcement@ENRON X-To: Houston Outage Report@ENRON X-cc: X-bcc: X-Folder: \TJONES (Non-Privileged)\Jones, Tana\Inbox X-Origin: Jones-T X-FileName: TJONES (Non-Privileged).pst ------------------------------------------------------------------------------------------------------ W E E K E N D S Y S T E M S A V A I L A B I L I T Y F O R November 16, 2001 5:00pm through November 19, 2001 12:00am ------------------------------------------------------------------------------------------------------ SCHEDULED SYSTEM OUTAGES: ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. AZURIX: No Scheduled Outages. EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. EDI SERVER: No Scheduled Outages. ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages ENRON NORTH AMERICAN LANS: SEE ORIGINAL REPORT FIELD SERVICES: No Scheduled Outages. INTERNET: No Scheduled Outages. MESSAGING: ALSO SEEE ORIGINAL REPORT Impact: All Nahou Exchange server users Time: Sat 11/17/2001 at 5:00:00 PM CT thru Sat 11/17/2001 at 9:00:00 PM CT Sat 11/17/2001 at 3:00:00 PM PT thru Sat 11/17/2001 at 7:00:00 PM PT Sat 11/17/2001 at 11:00:00 PM London thru Sun 11/18/2001 at 3:00:00 AM London Outage: Exchange server standardization Environments Impacted: All Exchange users Purpose: Standardize all cluster nodes and bring up to current Microsoft standards. Backout: Remove upgraded files. Contact(s): Tim Hudson 713-853-9289 Impact: nahou-msdev01p nahou-msmbx01v Time: Sat 11/17/2001 at 5:00:00 PM CT thru Sat 11/17/2001 at 9:00:00 PM CT Sat 11/17/2001 at 3:00:00 PM PT thru Sat 11/17/2001 at 7:00:00 PM PT Sat 11/17/2001 at 11:00:00 PM London thru Sun 11/18/2001 at 3:00:00 AM London Outage: Database defragmentation Environments Impacted: Exchange users on nahou-msdev01p nahou-msmbx01v Storage group 3 Database 4 Purpose: To reclaim un-used drive space within the Exchange database. Backout: N A. Contact(s): Tim Hudson 713-853-9289 MARKET DATA: SEE ORIGINAL REPORT NT: No Scheduled Outages. OS/2: No Scheduled Outages. OTHER: ALSO SEE ORIGINAL REPORT Impact: EFM Accounting Time: Sat 11/17/2001 at 10:00:00 PM CT thru Sat 11/17/2001 at 11:00:00 PM CT Sat 11/17/2001 at 8:00:00 PM PT thru Sat 11/17/2001 at 9:00:00 PM PT Sun 11/18/2001 at 4:00:00 AM London thru Sun 11/18/2001 at 5:00:00 AM London Outage: Swap names of NAHOU-SQEFM01P and NAHOU-SQLAC01P Environments Impacted: EFM Accounting users Purpose: Migration of production EFM Accounting MSSQL Server from 6.5 to 2000 Backout: Contact(s): William Mallary Bob McCrory (713) 853-5749 Michael Kogotkov (713) 345-1677 Impact: CORP Time: Sat 11/17/2001 at 6:00:00 PM CT thru Sun 11/18/2001 at 9:00:00 AM CT Sat 11/17/2001 at 4:00:00 PM PT thru Sun 11/18/2001 at 7:00:00 AM PT Sun 11/18/2001 at 12:00:00 AM London thru Sun 11/18/2001 at 3:00:00 PM London Outage: CPR Environments Impacted: All Purpose: Hardware maintenance for Skywalker Backout: Contact(s): CPR Support 713-284-4175 Impact: CORP Time: Sat 11/17/2001 at 6:00:00 PM CT thru Sun 11/18/2001 at 6:00:00 AM CT Sat 11/17/2001 at 4:00:00 PM PT thru Sun 11/18/2001 at 4:00:00 AM PT Sun 11/18/2001 at 12:00:00 AM London thru Sun 11/18/2001 at 12:00:00 PM London Outage: Test/Dev general server maintenance for the following: ferrari, modena, trout, cypress, bravo Environments Impacted: ENW test and development Purpose: Established maintenance window for Test and Development Backout: None Contact(s): Malcolm Wells 713-345-3716 Impact: CORP Time: Sat 11/17/2001 at 6:00:00 PM CT thru Sun 11/18/2001 at 9:00:00 AM CT Sat 11/17/2001 at 4:00:00 PM PT thru Sun 11/18/2001 at 7:00:00 AM PT Sun 11/18/2001 at 12:00:00 AM London thru Sun 11/18/2001 at 3:00:00 PM London Outage: New disk layout for server ERMS CPR server skywalker. Environments Impacted: ERMS Purpose: Move toward new standard disk layout. Backout: If database doesn't work after restore to new layout we will roll back to the old mirrored copy and resync to that copy. Contact(s): Malcolm Wells 713-345-3716 Impact: CORP Time: Sat 11/17/2001 at 6:00:00 PM CT thru Sun 11/18/2001 at 9:00:00 AM CT Sat 11/17/2001 at 4:00:00 PM PT thru Sun 11/18/2001 at 7:00:00 AM PT Sun 11/18/2001 at 12:00:00 AM London thru Sun 11/18/2001 at 3:00:00 PM London Outage: General maintenance for ERMS CPR app server chewbacca. Environments Impacted: ERMS CPR Purpose: General maintenance and patching. Backout: Backout patches and config changes and reboot to old configuration. Contact(s): Malcolm Wells 713-345-3716 Impact: CORP Time: Fri 11/16/2001 at 5:00:00 PM CT thru Sat 11/17/2001 at 2:00:00 PM CT Fri 11/16/2001 at 3:00:00 PM PT thru Sat 11/17/2001 at 12:00:00 PM PT Fri 11/16/2001 at 11:00:00 PM London thru Sat 11/17/2001 at 8:00:00 PM London Outage: Update to new disk layout for server foxtrot. Environments Impacted: ACTA production Purpose: Move toward new standard in disk layout. Backout: Restore old disk layout restore data from disk. Contact(s): Malcolm Wells 713-345-3716 Impact: ENPOWER Time: Sat 11/17/2001 at 7:00:00 AM CT thru Sat 11/17/2001 at 12:00:00 PM CT Sat 11/17/2001 at 5:00:00 AM PT thru Sat 11/17/2001 at 10:00:00 AM PT Sat 11/17/2001 at 1:00:00 PM London thru Sat 11/17/2001 at 6:00:00 PM London Outage: Build standby database on PWRPROD1 Environments Impacted: Enpower application User Purpose: Improve system availability for Enpower Database Backout: Drop the standby database. Contact(s): Tantra Invedy 713 853 4304 Impact: EI Time: Fri 11/16/2001 at 3:00:00 PM CT thru Fri 11/16/2001 at 6:00:00 PM CT Fri 11/16/2001 at 1:00:00 PM PT thru Fri 11/16/2001 at 4:00:00 PM PT Fri 11/16/2001 at 9:00:00 PM London thru Sat 11/17/2001 at 12:00:00 AM London Outage: Decommission 3AC-17 server Room Environments Impacted: El and Azurix Purpose: Decommission 3AC-17 server Room Backout: None, must be out and installed on the 35th floor of 3AC Contact(s): Matthew James 713-345-8111 Jon Goebel 713-345-7570 Impact: CORP Time: Sat 11/17/2001 at 1:00:00 PM CT thru Sat 11/17/2001 at 5:00:00 PM CT Sat 11/17/2001 at 11:00:00 AM PT thru Sat 11/17/2001 at 3:00:00 PM PT Sat 11/17/2001 at 7:00:00 PM London thru Sat 11/17/2001 at 11:00:00 PM London Outage: Migrate VMS objects from Enpower test to production Environments Impacted: Corp Purpose: To allow production deployment of the VMS engine Backout: None. Contact(s): Charlene Fricker 713-345-3487 Impact: NAHOU-ORDB07P Time: Sat 11/17/2001 at 9:00:00 AM thru Sat 11/17/2001 at 11:00:00 AM Outage: NAHOU-ORDB07P Drive Failure. Environments Impacted: Corp trying to access dbases on the server. Purpose: To replace a bad hard drive. Backout: Restore from tape and backed up DB. Contact(s): David Devoll 713-345-8970 SITARA: No Scheduled Outages. SUN/OSS SYSTEM: No Scheduled Outages. TELEPHONY: No Scheduled Outages TERMINAL SERVER: No Scheduled Outages. UNIFY: No Scheduled Outages. ---------------------------------------------------------------------------------------------------------------------------- FOR ASSISTANCE (713) 853-1411 Enron Resolution Center Specific Help: Information Risk Management (713) 853-5536 SAP/ISC (713) 345-4727 Unify On-Call (713) 284-3757 [Pager] Sitara On-Call (713) 288-0101 [Pager] RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager] OSS/UA4/TARP (713) 285-3165 [Pager] CPR (713) 284-4175 [Pager] EDI Support (713) 327-3893 [Pager] EES Help Desk (713)853-9797 OR (888)853-9797 TDS -Trader Decision Support On-Call (713) 327-6032 [Pager]