Message-ID: <19238400.1075857672850.JavaMail.evans@thyme> Date: Wed, 30 May 2001 09:58:48 -0700 (PDT) From: chapter_1_club_news@new.chapters.ca To: john.lavorato@enron.com Subject: Important News from Chapters.ca Mime-Version: 1.0 Content-Type: text/plain; charset=ANSI_X3.4-1968 Content-Transfer-Encoding: quoted-printable X-From: "Chapters.ca" @ENRON X-To: Lavorato, John X-cc: X-bcc: X-Folder: \jlavora\Deleted Items X-Origin: Lavorado-J X-FileName: jlavora.pst [IMAGE] [IMAGE] [IMAGE] Dear john lavorato : As a valued customer o= f chapters.ca, we feel it's important to let you know about a significant c= hange we will be implementing next week. As we prepare to merge Indigo and = Chapters, we are combining the operations of both sites into chapters.indig= o.ca. This new site will blend the best of chapters.ca and indigo.ca to cre= ate the most efficient, engaging and entertaining online retail site for bo= oks, music, movies, gifts, garden products and more. To get to the site yo= u need do nothing different - you can simply enter www.chapters.ca as you = have previously done, and you'll arrive there. Specific to your Chapter 1?= Club membership, you will continue to benefit from the same savings and re= ward structure that is currently in place. Your account information will re= main active on chapters.indigo.ca. We are also hard at work on a program th= at will see that all of our customers share in the rewards of both loyalty = programs. Of course, we will happily announce these improvements as soon as= they are finalized. Come along as we turn the page on a new chapter of on= line retailing. We want to make this transition as safe and seamless as pos= sible for our customers. To that end, we want to assure you of the followin= g: Orders already placed at chapters.ca will be filled and shipped by Chap= ters. For your convenience, your credit card information, shipping and bi= lling addresses and Chapter 1? Club number will remain active on chapters.i= ndigo.ca -- there will be no need to re-submit this information. This is = an exciting time! The future is bright and we thank you for your continued = support. Stay tuned for a follow-up email in the next week that will forma= lly announce the launch. Please feel free to contact us if you have any con= cerns. Sincerely, Peter Cooper PeterCooper@Chapters.ca *************= ********* You have received this message as a valued Chapter 1? Club membe= r. If you would prefer not to receive promotional and information emails, p= lease click here and send an email with the subject "Unjoin". =09 [IMAGE]