Message-ID: <19938745.1075852803838.JavaMail.evans@thyme> Date: Thu, 25 Oct 2001 14:41:55 -0700 (PDT) From: no.address@enron.com Subject: Weekend Outage Report for 10-26-01 through 10-28-01 Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Enron Change Management Announcement@ENRON X-To: Houston Outage Report@ENRON X-cc: X-bcc: X-Folder: \KLAY (Non-Privileged)\Inbox X-Origin: Lay-K X-FileName: KLAY (Non-Privileged).pst ------------------------------------------------------------------------------------------------------ W E E K E N D S Y S T E M S A V A I L A B I L I T Y F O R October 26, 2001 5:00pm through October 29, 2001 12:00am ------------------------------------------------------------------------------------------------------ 3 ALLEN CENTER POWER OUTAGE: Time: Sat 10/27/2001 at 4:00:00 PM CT thru Sat 10/27/2001 at 8:00:00 PM CT Sat 10/27/2001 at 2:00:00 PM PT thru Sat 10/27/2001 at 6:00:00 PM PT Sat 10/27/2001 at 10:00:00 PM London thru Sun 10/28/2001 at 2:00:00 AM London From 4:00 - 8:00 p.m., Trizechan Properties has scheduled a shutdown of all electrical service at 3 Allen Center. Enron Network Services will power down the 3AC network infrastructure between 3:30-4:00. There will be no 3 Allen Center network access during the electrical maintenance and the outage will continue until ENS is able to power up all of the networking devices. All 3AC and 2AC employees will have no telephone or voicemail service during outage period. When power is restored to building, systems will be powered back up and telco services tested for dial tone and connectivity. If you need access to 3AC anytime that Saturday, you will need to contact Trizechan Properties beforehand with your security information (Jael Olson at 713-336-2300). Anyone who attempts to enter the building on Saturday that is not on the list will be denied access. SCHEDULED SYSTEM OUTAGES: ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. AZURIX: No Scheduled Outages. EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. EDI SERVER: Impact: CORP Time: Sat 10/27/2001 at 11:00:00 PM CT thru Sun 10/28/2001 at 4:00:00 AM CT Sat 10/27/2001 at 9:00:00 PM PT thru Sun 10/28/2001 at 2:00:00 AM PT Sun 10/28/2001 at 5:00:00 AM London thru Sun 10/28/2001 at 10:00:00 AM London Outage: EDI_QA disk re-org Environments Impacted: EES Purpose: Improve disk utilization for future expansion. Backout: Assign back to original disks. Contact(s): John Kratzer 713-345-7672 EES: Impact: EES Time: Sat 10/27/2001 at 6:00:00 PM CT thru Sun 10/28/2001 at 12:00:00 AM CT Sat 10/27/2001 at 4:00:00 PM PT thru Sat 10/27/2001 at 10:00:00 PM PT Sun 10/28/2001 at 12:00:00 AM London thru Sun 10/28/2001 at 6:00:00 AM London Outage: Migrate EESHOU-FS1to SAN Environments Impacted: EES Purpose: New Cluster server is on SAN and SAN backups This will provide better performance, server redundancy, and backups should complete without problems. Backout: Take new server offline, Bring up old servers change users profiles back to original settings. Contact(s): Roderic H Gerlach 713-345-3077 EI: Impact: All servers in 3AC floors 17 and 35: List provided below Time: Sat 10/27/2001 at 3:00:00 PM CT thru Sat 10/27/2001 at 9:00:00 PM CT Sat 10/27/2001 at 1:00:00 PM PT thru Sat 10/27/2001 at 7:00:00 PM PT Sat 10/27/2001 at 9:00:00 PM London thru Sun 10/28/2001 at 3:00:00 AM London Outage: 3AC list of Server affected by outage Environments Impacted: EI Purpose: There will be a complete power outage for the entire Three Allen Center Building. Backout: No back out plan. Contact(s): Tino Valor 713-853-7767 ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages ENRON NORTH AMERICAN LANS: No Scheduled Outages. FIELD SERVICES: No Scheduled Outages. INTERNET: No Scheduled Outages. MESSAGING: No Scheduled Outages. MARKET DATA: No Scheduled Outages. NT: No Scheduled Outages. OS/2: No Scheduled Outages. OTHER SYSTEMS: Impact: CORP Time: Fri 10/26/2001 at 7:00:00 PM CT thru Fri 10/26/2001 at 9:00:00 PM CT Fri 10/26/2001 at 5:00:00 PM PT thru Fri 10/26/2001 at 7:00:00 PM PT Sat 10/27/2001 at 1:00:00 AM London thru Sat 10/27/2001 at 3:00:00 AM London Outage: Reboot HR-DB-4 to add new disks Environments Impacted: All Purpose: We need to remove the old arrays because of reliability issues. Backout: Connect the old arrays back to DB-4 and reboot. Contact(s): Brandon Bangerter 713-345-4904 Mark Calkin 713-345-7831 Raj Perubhatla 713-345-8016 281-788-9307 Impact: CORP Time: Sun 10/28/2001 at 1:45:00 AM CT thru Sun 10/28/2001 at 2:15:00 AM CT Sat 10/27/2001 at 11:45:00 PM PT thru Sun 10/28/2001 at 12:15:00 AM PT Sun 10/28/2001 at 7:45:00 AM London thru Sun 10/28/2001 at 8:15:00 AM London Outage: sysAdmiral Outage Environments Impacted: Corp Purpose: There is a possible bug in sysAdmiral when clocks adjust for daylight saving time, This is a precaution to take the system own during this time to prevent any possible problems that may occur. Backout: We are only taking the services down on these machines no patches or upgrades, do not expect to see any problems. We expect the software company to be online provided we see any problems when we bring the systems back up. Contact(s): Ryan Brennan 713-853-4545 Brian Lindsay 713-853-6225 Bruce Smith 713-853-6551 SITARA: No Scheduled Outages. SUN/OSS SYSTEM: No Scheduled Outages. TELEPHONY: Impact: Time: Sat 10/27/2001 at 4:00:00 PM CT thru Sat 10/27/2001 at 8:00:00 PM CT Sat 10/27/2001 at 2:00:00 PM PT thru Sat 10/27/2001 at 6:00:00 PM PT Sat 10/27/2001 at 10:00:00 PM London thru Sun 10/28/2001 at 2:00:00 AM London Outage: Power Down Lucent Switch & Voicemail @ 3AC Environments Impacted: All Purpose: Scheduled power outage by 3AC Building Management. Backout: Contact(s): Cynthia Siniard 713-853-0558 TERMINAL SERVER: No Scheduled Outages. UNIFY: No Scheduled Outages. ---------------------------------------------------------------------------------------------------------------------------- FOR ASSISTANCE (713) 853-1411 Enron Resolution Center Specific Help: Information Risk Management (713) 853-5536 SAP/ISC (713) 345-4727 Unify On-Call (713) 284-3757 [Pager] Sitara On-Call (713) 288-0101 [Pager] RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager] OSS/UA4/TARP (713) 285-3165 [Pager] CPR (713) 284-4175 [Pager] EDI Support (713) 327-3893 [Pager] EES Help Desk (713)853-9797 OR (888)853-9797 TDS -Trader Decision Support On-Call (713) 327-6032 [Pager]