Message-ID: <32108679.1075855341400.JavaMail.evans@thyme> Date: Wed, 28 Nov 2001 19:18:15 -0800 (PST) From: no.address@enron.com Subject: Enron Federal Credit Union Stands Ready to Assist You Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Enron Federal Credit Union@ENRON X-To: All Enron Employees United States@ENRON X-cc: X-bcc: X-Folder: \Mark_Whitt_Jan2002_1\Whitt, Mark\Inbox X-Origin: Whitt-M X-FileName: mwhitt (Non-Privileged).pst Enron Federal Credit Union Stands Ready to Assist You Enron Federal Credit Union would like you to know that we stand ready to assist our members affected by the recent events. We are committed to those who may need special assistance during this difficult time. The State of Enron Federal Credit Union We are dedicated to providing our members with all the services they would normally expect to receive. Business will continue to be conducted as it always has. We will continue to provide loans. In the event you have an EFCU loan or credit card, we will negotiate a workable agreement for its repayment if necessary. These arrangements will be made on an individual basis. ATM withdrawals and Debit Card transactions will carry the same daily limits. EFCU will be conducting "business as usual." EFCU is a not-for-profit financial institution (a cooperative) owned and operated by you, the member. And, although we are here exclusively to provide financial services to the employees of Enron Corp. and their family members, we remain financially independent from Enron Corp. And, your accounts at the Credit Union are insured to $100,000.00 by the National Credit Union Share Insurance Fund (NCUSIF), supervised by the National Credit Union Administration (NCUA), an agency of the U.S. Government. How To Access The Credit Union You may continue to access your funds in the Credit Union at EB 399, through our electronic services, or at any of our Texas Credit Union Service Center branches: Northwest Houston Galleria Area 5507 E FM 1960 West 5444 Westheimer (CMS Energy Building) 281.580.1557 713.627.4000 Southeast Houston Sugar Land 12346B Gulf Freeway 15303 Southwest Freeway 713.946.5828 281.242.3200 QuickLink - http://www.enronfcu.com QuickTeller - 713.853.1466 or 800.321.1396 Anytime Loans - 800.235.8763 or http://www.enronfcu.com Teller Services Hours Monday, Tuesday, Thursday & Friday: 7:30 a.m. - 5:00 p.m. Wednesday: 9:00 a.m. - 5:00 p.m. Financial Services Hours Monday - Friday: 9:00 a.m. - 5:00 p.m. Attached is a list of Frequently Asked Questions about the state of Enron Federal Credit Union. Please contact us with any questions or concerns you may have at 713.853.6242, or at efcu@enron.com.