Getting Help

This section of the DSAC Help System explains how to get help using the Zoo and also describes how you can give DSAC feedback about the Zoo.

Linux

Linux support is available from a number of sources:

Windows

Documentation for Microsoft Windows 2000, which is installed on the two non-Linux machines, can be found at Microsoft's Windows 2000 web site, www.microsoft.com/windows2000/

Who to Contact

If you want to email an actual person, there are two addresses that you should know by heart. They are:

Write to DSAC to report software-related problems with the Zoo, such as a crashed node or a downed printer, as well as to get information about Majors accounts and information about the Computer Science curriculum.

If there is a terrible disaster in the Zoo (for example, if a pipe breaks and the Zoo gets flooded), you can call the Facility Hotline. If nobody answers the phone, leave your name, the time, and a brief but detailed message of the problem. The number is 432-1257.