Message-ID: <27921692.1075854735549.JavaMail.evans@thyme> Date: Tue, 20 Feb 2001 02:48:00 -0800 (PST) From: eric.bass@enron.com To: shanna.husser@enron.com Subject: Re: CUSTOMER REQUESTED CANCEL Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Eric Bass X-To: Shanna Husser X-cc: X-bcc: X-Folder: \Eric_Bass_Jun2001\Notes Folders\All documents X-Origin: Bass-E X-FileName: ebass.nsf "FTD.COM Customer Service" on 02/20/2001 09:47:51 AM To: ebass@enron.com cc: Subject: CUSTOMER REQUESTED CANCEL Dear Eric: At your request, your FTD.COM order has been canceled and a refund in the amount of $167.98 has been posted to your credit card. We hope you will give us the opportunity to assist you with your gift giving in the future. If you have a question about your FTD.COM order, or would like to contact a Customer Service Representative, reply to this email or dial 1-800-SEND FTD (1-800-736-3383). Thank you for choosing FTD.COM. We look forward to being a part of the many special occasions in your life. Sincerely, Nauman Contact us: Email: custserv@ftd.com Phone: 1-800-SEND-FTD Shop: http://www.ftd.com FN Order Number = FNF957149 Reference Number = 5156326 (direct@hpftd1.ftdi.com)