Message-ID: <11223568.1075849824463.JavaMail.evans@thyme>
Date: Wed, 14 Mar 2001 06:31:00 -0800 (PST)
From: martha.utley@enron.com
To: wes.colwell@enron.com, sally.beck@enron.com
Subject: Dashboard Report - ENA
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The Integrated Solution Center has prepared a report called =01&Monthly=20
Dashboard=018 for your business unit,     ENA   for the month of   February=
  .

The purpose of this report is to provide you with information submitted=20
through the SAP Hotline.  This report was carefully selected to summarize t=
he=20
criticality of issues pertaining to an area as explained further in the=20
report.     The items listed are broken down by the number of tickets and t=
he=20
number of exceptions per priority level of critical, urgent, high, medium,=
=20
and low.  The report also addresses the grand total of tickets and total=20
number of exceptions, these exceptions are based against the SLAs.

The ISC recognizes the importance of communication associated with our=20
customers, and is ready to provide you this information on a monthly basis.=
 =20
Therefore,  please expect  this report to be generated and provided to you=
=20
via email on a monthly basis.

Should you encounter any questions, please contact:   Martha Utley Ext.=20
5-6328  .