Message-ID: <13739372.1075845075190.JavaMail.evans@thyme> Date: Tue, 8 May 2001 15:56:51 -0700 (PDT) From: sally.beck@enron.com To: jmartino@viviance.com Subject: RE: Viviance/Enron e-learning Meeting on Thursday Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Beck, Sally X-To: '"Jim Martino" @ENRON' X-cc: X-bcc: X-Folder: \Beck, Sally\Beck, Sally\Sent Items X-Origin: BECK-S X-FileName: Beck, Sally.pst I look forward to seeing you again on Thursday morning and to meeting Mr. Mann. You will need to check in at the front desk in the lobby. Usually, the process is that they will call to let me know that you are here. My extention is 35926. You will get a visitors badge and then you will go to the 33rd floor. There is a reception area on 33. I will meet you there. --Sally Beck -----Original Message----- From: "Jim Martino" @ENRON [mailto:IMCEANOTES-+22Jim+20Martino+22+20+3Cjmartino+40viviance+2Ecom+3E+40ENRON@ENRON.com] Sent: Tuesday, May 8, 2001 11:56 AM To: Wilbeck, Tom Cc: Beck, Sally; Geoffrey Mann Subject: Re: Viviance/Enron e-learning Meeting on Thursday Tom, Thanks for returning my call. Our CEO Geoffrey Mann is in Austin from New York and he and I will be meeting with Sally Beck at 9am on Thursday at Enron. My understanding is that Sally will walk us down to your office after we finish. I look forward to discussing how we can assist you with your e-learning needs on Leadership Training and other content that needs to be technology enabled. Please contact me with any questions. Best Regards, Jim Martino Vice President of Sales Viviance new education, Inc. 200 East Sixth St. Ste. 301 Austin, Texas 78701 Tel:512-481-1595 Fax:512-481-9525 website: www.viviance.com email: jmartino@viviance.com "We increase your Return on Education" -----Original Message----- From: Jim Martino [mailto:jmartino@viviance.com] Sent: Tuesday, May 01, 2001 3:49 PM To: Tom.Wilbeck@ENRON.com Subject: Viviance/Enron e-learning opportunities Hello Tom, Joel from our New York office has briefed me on your elearning needs for Leadership Training. I would like to discuss these with you further and would be interested in coming out to visit with you in person. I am setting up a meeting with some other folks at Enron next week in Houston to discuss opportunities and would like to see you on the same day if your schedule permits. How does your schedule look for next week? I look forward to hearing from you. Regards, Jim Martino Vice President of Sales Viviance new education, Inc. 200 East Sixth St. Ste. 301 Austin, Texas 78701 Tel:512-481-1595 Fax:512-481-9525 website: www.viviance.com email: jmartino@viviance.com "We increase your Return on Education" -----Original Message----- From: Wilbeck, Tom [mailto:Tom.Wilbeck@ENRON.com] Sent: Thursday, March 29, 2001 9:33 AM To: jpoger@viviance.com Subject: Enron leadership info. Joel, The following in a description of the classes we currently use in our "leadership series." For discussion reasons we'll refer t these classes as "modules." We are in the process of populating the list of module classes with several offerings based on the following competencies: Communication Delegation Staff development Self development (leadership in general/technical skills) conflict management project management performance feedback motivating others Goal setting The outline of how we plan to implement the new leadership series is attached. Let me know if you have any questions.... <> Thanks, Tom 713.345.7536 Coaching for Performance DESCRIPTION: Participants will understand and practice coaching skills for improving and maintaining job performance and commitment. As a result of the module, participants will learn new approaches and tools to use in the workplace that improve job skills, reinforce and increase performance levels, and enhance employee job satisfaction and commitment. - Understand the definition and purposes of coaching - Use performance-problem analysis to identify the cause(s) of performance problems and determine what the coaching focus should be - Practice performance observation and document skills - Practice the discussion steps for conducting coaching sessions to improve or reinforce performance - Distinguish between formal and informal coaching and apply the GPAR process for conducting an informal coaching sessions Delegating and Directing DESCRIPTION: Participants learn to balance two dimensions of management: delegating appropriate responsibility and authority to employees, while maintaining sufficient monitoring and control. As a result of the module, participants will be able to utilize management practices that enhance efficiency and empowerment of employees. - Understand the relationship between delegating and directing. - Understand the task-related and employee-related considerations for successful delegating and directing. - Identify opportunities for increasing and enhancing delegation and direction on the job. - Support the increase of commitment and productivity while reducing managerial stress. Meeting Leadership Challenges DESCRIPTION: This module introduces the challenges and rewards of managing people and helps participants create a plan for successfully meeting leadership challenges. As a result of the module, participants will have an understanding of the supervisory leadership role, and of their strengths as they apply their leadership knowledge and skills. - Recognize three skills needed to survive in times of accelerated change. - Review the process of growth and change as explained by the Growth Curve. - Understand the skills and abilities required of Doers and managers. - Develop a vision of the ideal manager/supervisor/team leader. - Do a reality check through self-assessment. - Create an action plan to develop the skills, abilities and confidence to make the vision a reality. Communicating Effectively DESCRIPTION: Participants will learn the skills that facilitate and promote good communication, as well as the behaviors that indicate a willingness to communicate with others. As a result of the module, participants will have new models and tools that enhance their willingness and ability to communicate in the workplace. Understand the reason for, and consequences of, poor communication. Apply the tools of good communication: Responsive Listening, Questioning, Restating, and Empathy. Practice using these communication tools in a work situation. Identify behaviors that indicate positive and negative attitudes toward communicating with others. Develop a strategy for overcoming barriers to using communication skills on the job. Motivating for results DESCRIPTION: This module will explore the supervisor's or team leader's role in establishing conditions that allow direct reports and team members to motivate themselves. As a result of the module, participants will gain new models and tools to use in ways that influence employee motivation. - Understand the Performance With Fulfillment module - Define motivation - Relate the five factors of the Leadership and Motivation Model to motivation - Apply skills/tools to put the Leadership and Motivation Model into practice - Create an action plan for specific direct reports or team members Working Styles DESCRIPTION: This module helps participants understand how they perceive others and how others perceive them on the basis of behavioral clues. It also discusses what they can learn from those clues about working together effectively. As a result of the module, participants will experience less interpersonal tension with members of the team, or work unit, as a result of knowing how to adapt to others' styles. They will also attain a more collaborative focus at work because of energy saved from lack of interpersonal tension - Understand the features of the four basic working styles - Understand how others perceive you with regard to working styles - Understand the concept of versatility and how it impacts working together effectively - Practice versatility skills - Understand the supervision and leadership issues relating to working styles - Manager Leader Training.doc << File: Manager Leader Training.doc >>