Subject: FW: IT Support
From: [email-masked]
To: [email-masked], [email-masked], [email-masked]
Date: Thu, 10 Jan 2002 23:20:51 -0800 (PST)

Anything we can do on this?  Thanks.  --Sally 

-----Original Message----- 
From: Jaquet, Tammy 
Sent: Thu 1/10/2002 10:32 AM 
To: Hall, Bob M 
Cc: Superty, Robert; Beck, Sally 
Subject: IT Support

Bob, 

We all realize these are difficult times and we must all adjust and work together but I would like to make you aware of the recent support changes that pose some issues for Logistics.  We are told that the Solution Center is not available after 7:00 p.m.  Monday through Friday nor are they available on the weekend.  We are continuing to schedule gas in Logistics albeit on a limited basis during these after hours so is there anyway IT can manage to provide some level of support?

We appreciate your efforts to work with us to develop a solution.  

Regards, 

Tammy Lee-Jaquet 
713-853-5375 
[email-masked]