Message-ID: <11525885.1075855929852.JavaMail.evans@thyme> Date: Mon, 28 Feb 2000 09:18:00 -0800 (PST) From: robert.superty@enron.com To: sally.beck@enron.com Subject: Unify Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Robert Superty X-To: Sally Beck X-cc: X-bcc: X-Folder: \Sally_Beck_Dec2000\Notes Folders\Unify X-Origin: Beck-S X-FileName: sbeck.nsf Sally, FYI - We've had many complaints and I've had many discussions today with Dave N. and Inja. They did discover some system board that is going to be replaced tonight. Hopefully replacing the board will do it but history makes me skeptical that this is the sole cause for the slow performance. Needless to say we had to get Settlements and Volume Management to stop their work and we still didn't see any improvement. I know everyone is just as frustrated as Logistics. At our last several meetings to discuss this problem I was insistent that unless they have an answer it seems to me, and the rest of the staff, that the system just cannot support the real heavy demand that first of month noms and the monthly close require. I've included an email I received from Kathy Kelly if you want some gory detail. To save you the trouble it normally takes 2-3 minutes to create nominations on the largest pipes today some have taken as long as 55 minutes. I'll keep you posted - Bob ---------------------- Forwarded by Robert Superty/HOU/ECT on 02/28/2000 04:52 PM --------------------------- Robert Superty 02/28/2000 04:47 PM To: Inja Chun/HOU/ECT@ECT, Dave Nommensen/HOU/ECT@ECT cc: Subject: Unify FYI - Inja, Dave - Please read Kathy's memo below. Don't know what to tell them. We've been down this road at the same time of the month over and over again. Any suggestions - Bob ---------------------- Forwarded by Robert Superty/HOU/ECT on 02/28/2000 04:30 PM --------------------------- From: Katherine L Kelly 02/28/2000 04:26 PM To: Robert Superty/HOU/ECT@ECT cc: Edward Terry/HOU/ECT@ECT Subject: Unify Bob, You have probably already caught wind of this since it seems to be the only thing anyone is talking about today, but I wanted to bring it to your attention that unify is at an all time pathetic slowness today. Basically, this is all I've heard about today from the schedulers. Clarissa has just handed me a screen print that shows that it took 33.23 minutes to create a nom on Tennessee. Robert has informed me that it has taken him 55 minutes to create a nom on Columbia Gas. It took me over 30 minutes to log on today and as soon as I ran a report, it kicked me out saying that I didn't have enough memory. This has always been a problem at the end of the month, but this month has reached in all time low. I've talked to Dave about three or four times today and so has Ed. Ed has been monitoring the system and he seems to think that client services has been taking a large part of the CPU time. We have both questioned Dave on this, but he doesn't seem to see anything unusual with the amount of users from accounting, although he does agree that a huge amount of CPU time is being used. I hate to end this on a negative note, but at this rate, no one will be clean by 1:45 tomorrow. I don't know what the status is as far as people looking into ways to make unify faster, but maybe it is time to draw some attention to this again. By the way, the bridge from sitara to unify has also been crawling today. I've already informed Dave of this, but the bridge was totally out of commission this past weekend as well. This effected those people who tried to get a jump start on cleaning for the month and working on the first of the month noms. I hate to say it, but once again, how can we expect people to get their work done, if we don't give them systems that work. On a good note, I did get feedback from Clarissa that terminal server was working well over the weekend. Unfortunately, she said that unify was terribly slow, but no slower than it is when she's here in the office.