Subject: Remote Offices- Suggestions
From: [email-masked]
To: [email-masked], [email-masked]
Cc: [email-masked]
Date: Fri, 10 Aug 2001 08:53:50 -0700 (PDT)

After reviewing the Doorstep audit at Long Beach with the team I have the following conclusion:

1. We should shut these offices down because we can not control them. They don't make much money and will be a huge negative after losses at Long Beach.

---or----

2. We establish a rigid template for how these offices operate. My thought is that we create a McDonalds Hamburger type operation. Each office is exactly the same and operates under precise and well communicated rules. "Hamburger" quality is monitored from Houston routinely.

There are a huge number of these remote offices so we need to address how we proceed.

Any thoughts? Rick