Message-ID: <29760832.1075853093022.JavaMail.evans@thyme> Date: Wed, 5 Sep 2001 10:55:13 -0700 (PDT) From: martin.cuilla@enron.com To: zwharton@dawray.com Subject: time warner Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Cuilla, Martin X-To: 'zwharton@dawray.com' X-cc: X-bcc: X-Folder: \MCUILLA (Non-Privileged)\Cuilla, Martin\Sent Items X-Origin: Cuilla-M X-FileName: MCUILLA (Non-Privileged).pst I called time warner and basically we were on a 6 month trial package of hbo and showtime for 9.95. After 6 months, the rate goes to 12.95 - they charged us for hbo, showtime, and cinemax which should be 16.95 but they overcharged us in addition to the fact that we don't currently get cinemax. I went ahead and ordered the 3 channel package (with cinemax) and they are crediting us for 19.95 for the overcharge. Going forward the package will be 16.95 or we can cancel cinemax and save 4.00 a month.