Subject: Escalation Procedures - Gas Logistics
From: [email-masked]
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], e-mail <[email-masked]>, e-mail <[email-masked]>, e-mail <[email-masked]>, e-mail <[email-masked]>, e-mail <[email-masked]>, e-mail <[email-masked]>
Date: Thu, 4 Oct 2001 07:22:26 -0700 (PDT)

Desk Managers, 

I will be issuing a small laminated version of the attached list of contacts for escalation of Unify and EDI issues in a small laminated version.  The objective in putting Richard first on the list is to address any issues that are business related or education related prior to getting IT folks involved; thereby, freeing up our IT folks to work on programming fixes and enhancements.  

<<EscalationProcedures.xls>> 

After implementation, if you feel these escalation procedures are not providing the level of support your desk requires, please let me know. 

Regards, 

Tammy