Message-ID: <18536332.1075840449568.JavaMail.evans@thyme> Date: Tue, 2 Jul 2002 04:07:00 -0700 (PDT) From: mark.walker@enron.com To: jeff.duff@enron.com, mark.fisher@enron.com, julie.johnson@enron.com, matthew.meyers@enron.com, john.ruiz@enron.com Subject: QFD Meeting at 1300 today in the South Bldg main conf room Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Mark V Walker X-To: Jeff Duff, Mark Fisher, Julie Johnson, Matthew Meyers, John M Ruiz X-cc: X-bcc: X-Folder: \mark fischer 7-12-02\Notes Folders\All documents X-Origin: FISCHER-M X-FileName: mark fischer 7-12-02 LNotes.nsf I will distribute copies of the initial draft of QFD chart to you. The goal of the meeting is to clearly define the customers, collect all known and expected customer requirements (their WANTS), prioritize the WANTS, brainstorm HOW we can or do meet the WANTS, prioritize the HOWS, discuss how to organize the findings, and then talk about unnecessary or low value work. A customer is anyone we provide services, reports, analyses, data, or any other product to. The customer is the C in COPIS. If you have any time between now and 13:00 hrs then please think of any customer requirement (what they want from us) that you are aware of but is not under the header "Customer Expectation". Scribble it on your copy in an open cell. Other than that just bring your copy of the chart to the meeting with you. Thanks.