Message-ID: <17633426.1075852395627.JavaMail.evans@thyme>
Date: Tue, 31 Jul 2001 09:54:02 -0700 (PDT)
From: m..forney@enron.com
To: rogers.herndon@enron.com
Subject: Retail Customers
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Rogers,
Customers call 	quite often to inquire about Retail Service.    Is there a single contact person that we can transfer them to?
I talk to someone different each time from EES.     
I'd like to get a procedure in place for the floor so no one gets lost frmo the outside.

Let me know what you think,

JMF