Message-ID: <17780105.1075840540168.JavaMail.evans@thyme> Date: Wed, 9 Jan 2002 08:09:51 -0800 (PST) From: rchapman@tlsc.org To: 'schrab@enron.com, heidi.schrab@greenmountain.com, rms@ercot.com, set@ercot.com, testplan@ercot.com Subject: RE: ERCOT Notification Postcard Language Workshop - 1/17/2002 Cc: patricia.dolese@puc.state.tx.us, shawnee.claiborn-pinto@puc.state.tx.us, corona@enron.com, connie.corona@puc.state.tx.us, fenoglio@enron.com, walt.fenoglio@txu.com, briesemeister@enron.com, brieja@consumer.org, rchapman@tlsc.org, suzi@opc.state.tx.us, smitty@citizen.org, mafi321@yahoo.com, ccarter@aarp.org, carolb@jump.net Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Bcc: patricia.dolese@puc.state.tx.us, shawnee.claiborn-pinto@puc.state.tx.us, corona@enron.com, connie.corona@puc.state.tx.us, fenoglio@enron.com, walt.fenoglio@txu.com, briesemeister@enron.com, brieja@consumer.org, rchapman@tlsc.org, suzi@opc.state.tx.us, smitty@citizen.org, mafi321@yahoo.com, ccarter@aarp.org, carolb@jump.net X-From: Randy Chapman @ENRON X-To: 'Schrab, Heidi' , rms@ercot.com, set@ercot.com, testplan@ercot.com X-cc: Patricia Dolese , Shawnee Claiborn-pinto , Corona, Connie , Fenoglio, Walt , Briesemeister, Janee , Randy Chapman , Suzi McClellan , Tom Smith , George Berasley , Candice Carter , carolb@jump.net X-bcc: X-Folder: \ExMerge - Gilbert-smith, Doug\Deleted Items X-Origin: GILBERTSMITH-D X-FileName: doug gilbert smith 6-25-02.PST Heidi, I have no way of being able to discuss cost implications of changing the post card language, since I do not know the current costs and have not reviewed the ERCOT contract for the customer care center. Prior to the meeting, could someone at ERCOT forward that information including a break out for the mailing cost and also invite a person from the subcontractor to prepare estimates on the costs associated with the changes (such as going to a larger card or envelope to assure that customers get all the necessary information to make an informed decision)? Also, could we begin at 2 instead of 1? Three hours should be more than adequate and the time conflicts with another PUC/Gov. office function. Randall Chapman TEXAS LEGAL SERVICES CENTER 815 Brazos, Suite 1100, Austin Tx. 78701 512 477-6000 FAX: 512 477-6576 rchapman@tlsc.org www.tlsc.org -----Original Message----- From: Schrab, Heidi [mailto:Heidi.Schrab@GreenMountain.com] Sent: Wednesday, January 09, 2002 9:22 AM To: rms@ercot.com; set@ercot.com; testplan@ercot.com Cc: Patricia Dolese; Shawnee Claiborn-pinto; Corona, Connie; Fenoglio, Walt; Briesemeister, Janee; Randall Chapman; Suzi McClellan; Tom Smith; George Berasley; Candice Carter; carolb@jump.net Subject: ERCOT Notification Postcard Language Workshop - 1/17/2002 The Notifications Postcard Language workshop will be held at the PUC (1701 Congress, 7th floor) Hearing room Gee on Thursday, January 17th from 1:00-5:00. Please be prepared to discuss language changes and the system and cost implications. RSVP to me and Kyle (kpatrick@reliant.com) by COB Tuesday. Thanks - Heidi 512.691.6104