Subject: RE: premise address changes
From: [email-masked]
To: [email-masked], [email-masked]
Cc: [email-masked]
Date: Fri, 18 Jan 2002 11:09:10 -0800 (PST)

The  814_PC does not have anything in it for address other than the postal code, at  this time.
-----Original Message-----
From: [email-masked]  [mailto:[email-masked]]
Sent: Friday, January 18, 2002 12:28  PM
To: [email-masked]
Cc:  [email-masked]
Subject: Re: premise address  changes
Shelley, the  market left the 814_PC transaction (Maintain customer Information request) in  place so that the CR could notify the TDSP when changes like the one you  mention were necessary.  It is a point to point transaction from the CR  to the TDSP. 
Blake A. Gross
AEP  Business Standards Consultant
Phone: 918.594.4022
Fax:  918.594.3969
WT2-Tulsa 6S-426
Audinet:  8.700.4022
[email-masked] 
	[email-masked]    01/18/2002 08:48 AM  	                 To:         [email-masked]          cc:                    Subject:        premise address  changes	

Is there a standard process for each TDSP on how CR's should handle  notifying a TDSP if they are aware that a premise address needs to be changed?  
Couple of examples below. 
A customer is notified by the  post office that the post office is changing their premise address and they  call their CR to notify them in order to recieve their bill correctly. 
CR  receives information from return mail processing, etc, that a premise address  should be changed.    
The 814_20 is for communications  from the TDSP to Ercot to the CR, but does not provide for communication back  the other way.  Should the customer be directed to the TDSP phone centers  or what is the best means to communicate these change requests?    
Shelley McKain
AEP Retail Operations
Retail  Business Consultant
(918) 493-9515  Fax (918)594-3328