Message-ID: <21320471.1075860432764.JavaMail.evans@thyme>
Date: Thu, 14 Jun 2001 11:17:00 -0700 (PDT)
From: enron.announcements@enron.com
To: houston.report@enron.com
Subject: Weekend Outage Report for 6-15-01 through 6-18-01
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W E E K E N D S Y S T E M S A V A I L A B I L I T Y
F O R
June 15, 2001 5:00pm through June 18, 2001 12:00am
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ECS to ECN Network Interconnection WILL BE RESCHEDULED
This is a notification that the Enron Corp. I/T Networks team will be
connecting the new building network infrastructure located in Enron Center
South (ECS) to the existing Enron Center North (ECN) backbone network. While
this activity is not expected to produce a disruption to network services,
this notice is designed to alert the organization to our activities. No
network hardware or systems are anticipated to be shutdown. The actual
physical interconnection of the networks will be performed in the EB 34th
floor Data Center.
If you have any further questions, please contact Pete Castrejana at
713-410-0642 for more information.
SCHEDULED SYSTEM OUTAGES:
ALL TIMES ARE IN CST
ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.
AZURIX: No Scheduled Outages.
EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.
EDI SERVER: No Scheduled Outages.
ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages
ENRON NORTH AMERICAN LANS:
Impact: ETS
Time: Thu 6/14/2001 at 7:00:00 AM thru Mon 6/18/2001 at 7:00:00 AM
Outage: Implement new PGAS system
Environments Impacted: ETS
Purpose: New system is replacing MIPS (192.168.175.62).
Backout:
Contact(s): Mary Vollmer
Impact: EES
Time: Sat 6/16/2001 at 8:00:00 AM thru Sat 6/16/2001 at 6:00:00 PM
Outage: EES Switch Migration
Environments Impacted: EES
Purpose: Upgrading to better switches with more capacity
Backout: none
Contact(s): Steve Hardy 713-853-9294 713-415-0672
FIELD SERVICES: No Scheduled Outages.
INTERNET:
MESSAGING:
Impact: Exchange
Time: Sun 6/17/2001 at 12:00:00 PM thru Sun 6/17/2001 at 2:00:00 PM
Outage: Apply latest hotfixes to Nahou-msmbx03v & Nahou-msmbx05v
Environments Impacted: Exchange Users on Nahou-msmbx03v & 05v
Purpose: Ensure backups and data integrity
Backout: Uninstall Hotfixes
Contact(s): Scott Albright 713-345-9381
Tim Hudson 713-853-9289
MARKET DATA: No Scheduled Outages.
NT:
Impact: CORP
Time: Fri 6/15/2001 at 5:00:00 PM thru Fri 6/15/2001 at 6:00:00 PM
Outage: NAHOU-APWEA01P RELOCATION
Environments Impacted: Ardmore
Purpose: Move the server into a more stable environment, Cleanup rack space
and network switches.
Backout: Leave server online in current spot.
Contact(s): Todd Thelen
Impact: CORP
Time: Fri 6/15/2001 at 6:00:00 PM thru Fri 6/15/2001 at 7:00:00 PM
Outage: NAHOU-APTB01P
NAHOU-APTB02P
Environments Impacted: EGM & EIM IT
Purpose: Move servers into a more stable environment. Help cleanup rack
space and network switches.
Backout: will not move till approved by owner Phil Glas and Iian Grieg who
will be contacted today.
Contact(s): Todd Thelen
Impact: CORP
Time: Sat 6/16/2001 at 6:00:00 PM thru Sun 6/17/2001 at 12:00:00 PM
Outage: NAHOU-SQLTIS02P system board replacement
Environments Impacted: Corp
Purpose: the above mentioned server presents indications of a bad systme
board. the server will be brought down within the specified time and the
board will be replaced. A full backup of the server will be performed the
night before.
aproximate time to perform the repair: 2 hours.
Backout: restore from back up.
Contact(s): Tino Valor
OS/2: No Scheduled Outages.
OTHER SYSTEMS:
Impact: CORP UNIX
Time: Sat 6/16/2001 at 1:00:00 PM thru Sat 6/16/2001 at 3:00:00 PM
Outage: Reboot of server refraction to activate controllers.
Environments Impacted: TDS
Purpose: Need to activate redundant controller paths that were offline after
the system reboot due to the flood.
Backout: Reboot with out controllers online.
Contact(s): Malcolm Wells
Impact: Oracle Client
Time: Fri 6/15/2001 at 5:00:00 PM thru Fri 6/15/2001 at 5:00:00 PM
Outage: Update Oracle Names resolution method
Environments Impacted: All CORP Windows 2000 users
Purpose: The current configuration of the Oracle client has two problems: two
different client configurations and network file share dependence. With two
different configurations, support costs are increased due to identification
requirements and the knowledge of how to troubleshoot two different methods.
Because the TNSNames name resolution method is dependent on a text file
called tnsnames.ora, the clients are configured to access a global file
located on the sites W: drive. With Oracle Names as a backup, users will be
able to resolve database paths even if the w: drive is down.
Backout: Revert user back to tnsnames only.
Contact(s): Mark Hall
Impact: Call Centers
Time: Fri 6/15/2001 at 8:00:00 PM thru Sat 6/16/2001 at 8:00:00 PM
Outage: Back-up Announcement Boards for Call Centers
Environments Impacted: All
Purpose: Normal maintenance.
Backout: Revert back to previous back-up tapes.
Contact(s): Cynthia Siniard
Impact: CORP
Time: Thu 6/14/2001 at 6:00:00 PM thru Mon 6/18/2001 at 8:00:00 AM
Outage: iBuyit Production Version Upgrade
Environments Impacted: All
Purpose: Upgrade BBP CRM Version 2.0B to 2.0C
Backout: Restore server from the tape backup taken prior to starting.
Contact(s): Kevin Jackson
SITARA:
Impact: SITARA
Time: Sat 6/16/2001 at 2:00:00 PM thru Sun 6/17/2001 at 10:00:00 AM
Outage: Upgrading Sitara Databases
Environments Impacted: Sitara Users
Purpose: Upgrade Sitara Production and Reporting Databases to Oracle8
Backout: Roll back to Oracle 7.3.
Contact(s): Sitara-On-Call 713-288-0101
SUN/OSS SYSTEM: No Scheduled Outages.
TELEPHONY:
TERMINAL SERVER: No Scheduled Outages.
UNIFY: No Scheduled Outages.
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FOR ASSISTANCE
(713) 853-1411 Enron Resolution Center
Specific Help:
Information Risk Management (713) 853-5536
SAP/ISC
(713) 345-4727
Unify On-Call (713) 284-3757 [Pager]
Sitara On-Call (713) 288-0101 [Pager]
RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager]
OSS/UA4/TARP (713) 285-3165 [Pager]
CPR (713) 284-4175 [Pager]
EDI Support (713) 327-3893 [Pager]
EES Help Desk (713)853-9797 OR (888)853-9797
TDS -Trader Decision Support On-Call (713) 327-6032 [Pager]