Subject: FW: Customer letter and Q&A
From: [email-masked]
To: [email-masked]
Cc: [email-masked]
Date: Mon, 12 Nov 2001 15:12:56 -0800 (PST)

Here are some recommended edits. I would think your customers would want to hear:

- Service will remain the same (or improve)
- Reaffirm financial stability 
- I am valued as a customer and my business is important (i.e. it is not taking the "back seat" to this merger process)
- Enron will continue to honor my contract(s)
- Where can I go for more details

Hope you find the remarks helpful. I did it as fast as possible. Feel free to call with questions. 

From: 	Kean, Steven J.  
Sent:	Monday, November 12, 2001 3:09 PM
To:	Vegas, Dennis
Subject:	FW: Customer letter and Q&A

please provide your thouhgts to Peggy