Message-ID: <10585502.1075861139842.JavaMail.evans@thyme> Date: Thu, 7 Mar 2002 18:20:11 -0800 (PST) From: johnb@borrowmanbaker.com To: emca@yahoogroups.com Subject: RE: *EMCA* Response from Reliant - HL&P Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: John Borrowman X-To: emca@yahoogroups.com X-cc: X-bcc: X-Folder: \Teb_Lokey_Mar2002\Lokey, Teb\Deleted Items X-Origin: Lokey-T X-FileName: tlokey (Non-Privileged).pst 1. Are the questions those actually posed by someone outside Reliant, or are they the sort of questions that PR departments typically compose in order to emphasize the points THEY want to make? 2. The response talks about the cost-effectiveness of poles vs. underground. It does not address the rumor about the lines going underground at North and South Blvd. Was any question about the rumor even asked? Is the North/South Blvd. routing part of the same overall improvement effort? 3. Even though there was the implication that community input is not needed for a project that will finish shortly, what about community input on (or, at least, some better public dissemination of information about) the 10-year plan mentioned in the email message of 3/4? And, while we're on the subject of utility infrastructure ... What can we learn about plans of Southwestern Bell to upgrade the phone lines, particulary in EMCA? Every single technician I talk to confirms that the equipment in what used to be the JAckson exchange (52_) is among the oldest (if not THE oldest) in the city. Heavy rain brings on static and outages. The lines are so decrepit that a technician attempting to repair service to one address can accidentally disrupt service to a different address. It's gotten so that whenever I see a technician on my street, I make it a point to go out, nicely mention that I'm aware of this history, and ask them to doublecheck the lines into my home while they're up there on their ladders. Technicians also confirm that the work rules being imposed upon them require them to move quickly from ticket to ticket, often forcing them to perform only the most cursory of repairs and not solve the deeper problems inherent in such aged equipment. SWB has to be feeling the impact of all the growth in this area, not unlike Reliant. It would be nice to know what they're doing to accommodate it? John Borrowman Damon Court