Message-ID: <10263180.1075841084194.JavaMail.evans@thyme>
Date: Wed, 23 Jan 2002 06:17:12 -0800 (PST)
From: m..love@enron.com
To: laurinh@prodigy.net
Subject: RE: What are you talking about $1600?
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X-From: Love, Phillip M. </O=ENRON/OU=NA/CN=RECIPIENTS/CN=PLOVE>
X-To: '"LAURIN HAYES" <laurinh@prodigy.net>@ENRON'
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As I said, take it up with EBay or the individual you outbid. I see your max bid says $1600, an obvious mistake that you had to approve unless EBay made a mistake. For the last time $61 is obviously not out of the price range for those balls this weekend, you won by a dollar. You can cancel your bid before the auction ends and you did not. Per the attachment I sent, you have another 5 days to decide to pay or get Ebay to adjust it or I will seek payment through them.
PL
-----Original Message-----
From: "LAURIN HAYES" <laurinh@prodigy.net>@ENRON
Sent: Tuesday, January 22, 2002 3:56 AM
To: Love, Phillip M.
Subject: Re: What are you talking about $1600?
IF YOU OPENED MY ATTACHMENT YOU'LL SEE MY BID WAS 16.00 NOT 61.00
----- Original Message -----
From: <Phillip.M.Love@enron.com>
To: <laurinh@prodigy.net>
Sent: Tuesday, January 22, 2002 2:35 PM
Subject: RE: What are you talking about $1600?
I would suggest you take it up with EBay. See my attachment regarding
EBay's policy on Non Paying Bidder. I have tried to contact the person
that you outbid - the person that bid $60. He has not responded. I would
suggest you try and contact him to have him pay for the item at his highest
bid. I have bid on items before on EBay and it clearly asks you twice to
confirm your bidding amount. I would be more than willing to change your
payment if the price got way out of wack. $61 is actually cheaper than
some of the balls were going for this weekend. I hope the person that bid
$60 will respond and "get you off the hook". Otherwise, EBay will have to
intervene on your behalf. I guess it is possible, their system messed up,
but it looks like you approved a bad bid. Sorry. Good luck.
PL
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|Non-Paying-Bidder / Final Value Fee Credit Request Program This is your |
|
|place to learn about eBay's Non-Paying Bidder Program and supporting |
|
|features. Start here if you're a: ? Seller who has a non-paying bidder and|
|
|would like a Final Value Fee credit for your unsold item. ? eBay user who |
|
|is interested in knowing more about what happens when high bidders don't |
|
|pay. Non-Paying bidders face the following consequences through this |
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|program: ? First offense: warning ? Second offense: warning ? Third |
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|offense: Indefinite Suspension |
|
|<http://pages.ebay.com/help/basics/g-indefinitesuspension.html> What to do|
|
|if you're a seller with a non-paying bidder |
|
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| |
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| Step
|Explanation |
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>---------|
|Time |
|Frame |
>---------|
|--------------------------------------------------------------------------+
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| 1. Contact
|Contact each other after your listing has ended. Like you, |
| each other
|buyers can have emergencies or computer problems. Your high |
|
<http://cgi3.e|bidder may not be able to respond to you right away for
|
|
bay.com/aw-cgi|legitimate reasons.
|
| /eBayISAPI.dll|
|
| ?UserInformati|
|
| onRequest> |
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|--------------------------------------------------------------------------+
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>---------|
|Generally|
|within 3 |
|business |
|days is a|
|good |
|idea. |
>---------|
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| 2. Payment
|Send a payment reminder email to your winning bidder. You can |
| Reminder
|customize the email. |
| <http://cgi3.e|
|
| bay.com/aw-cgi|
|
| /eBayISAPI.dll|
|
| ?myebayportal>|
|
| . |
|
|--------------------------------------------------------------------------+
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>---------|
|After 3 |
|days but |
|not past |
|30 days |
|of your |
|listing's|
|close. |
>---------|
|--------------------------------------------------------------------------+
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| 3. Non-Paying
|File a Non-Paying Bidder Alert if you still don't get a response|
| Bidder Alert.
|or if you feel you may not receive payment. Remember: In order |
|
<http://cgi3.e|to collect your Final Value Fee credit, you must complete a
|
|
bay.com/aw-cgi|Non-Paying Bidder Alert Form on time. eBay then will send an
|
|
/eBayISAPI.dll|email to you and your high bidder. Your high bidder will be
|
|
?NPBComplaintF|reminded to pay you and informed of the consequences if no
|
| orm>
|payment is sent. |
|--------------------------------------------------------------------------+
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>---------|
|After 7 |
|days but |
|not past |
|45 days |
|of your |
|listing's|
|close. |
>---------|
|--------------------------------------------------------------------------+
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| 4. Request
|Request your Final Value Fee credit if you've: a) Filed a |
| your Final
|Non-Paying Bidder Alert 7 days or more after your listing has |
| Value Fee
|ended and b) Tried unsuccessfully to resolve things with your |
| credit
|bidder 10 days after you've filed the Non-Paying Bidder Alert |
|
<http://cgi3.e|Form above. Your refund will be credited to your account
within |
|
bay.com/aw-cgi|48 hours.
|
| /eBayISAPI.dll|
|
| ?CreditRequest|
|
| >. |
|
|--------------------------------------------------------------------------+
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>---------|
|Within 60|
|days of |
|your |
|listing's|
|close. |
>---------|
|--------------------------------------------------------------------------+
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|
|Worked things out with the buyer? If you have filed the Final |
|
|Value Fee credit, you may use the Non-Paying Bidder Warning |
|
|Removal |
|
|<http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?RemoveNPBWarningShow>|
|
|to remove the warning for the bidder. |
|--------------------------------------------------------------------------+
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>---------|
|Within 90|
|days of |
|your |
|listing's|
|close. |
>---------|
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| |
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|--------------------------------------------------------------------------+
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>---------|
| |
>---------|
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| Special note |
|
| about Dutch |
|
| Auctions: They|
|
| work the same |
|
| as other |
|
| auctions with |
|
| one exception:|
|
| You may file a|
|
| Non-Paying |
|
| Bidder Alert |
|
| Form only once|
|
| per auction |
|
| for as many |
|
| bidders as |
|
| necessary. |
|
| That is, you |
|
| cannot go back|
|
| and file |
|
| additional |
|
| Alerts if you |
|
| have more |
|
| non-paying |
|
| bidders from |
|
| the same |
|
| auction. |
|
| Special note |
|
| to bidders: If|
|
| you are a |
|
| bidder and |
|
| believe you |
|
| received an |
|
| unfair |
|
| warning, you |
|
| may appeal it |
|
| by using |
|
| eBay's |
|
| Non-Paying |
|
| Bidder Appeal |
|
| Form |
|
| <http://cgi3.e|
|
| bay.com/aw-cgi|
|
| /eBayISAPI.dll|
|
| ?SendQueryEmai|
|
| lShow&subject=|
|
| npb>. Warnings|
|
| will remain on|
|
| your record |
|
| until they are|
|
| successfully |
|
| appealed. |
|
| Visit our |
|
| Non-Paying |
|
| Bidder |
|
| Frequently |
|
| Asked |
|
| Questions |
|
| <http://pages.|
|
| ebay.com/help/|
|
| basics/f-npb.h|
|
| tml>. |
|
|--------------------------------------------------------------------------+
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>---------|
| |
>---------|
-----Original Message-----
From: "LAURIN HAYES" <laurinh@prodigy.net>@ENRON
Sent: Tuesday, January 22, 2002 1:39 AM
To: Love, Phillip M.
Cc: eBay Customer Support
Subject: Re: What are you talking about $1600?
NO I'AM NOT GOING TO PAY 61.00. PLEASE EXAMINE THE ATTACHMENT AND YOU'LL
SEE
WHY
----- Original Message -----
From: "Love, Phillip M." <Phillip.M.Love@ENRON.com>
To: <laurinh@prodigy.net>
Sent: Tuesday, January 22, 2002 7:30 AM
Subject: What are you talking about $1600?
I have you down for $61 plus shipping, not $1,600. I show that you bid
at
$6.99 and at $61. There was no bid for $19.99 listed at all. I am
sorry if
you did not mean to bid $61, but it is hardly out of the range - these
balls
were selling this weekend for $80-90. If your winning bid was $200 or
higher I could understand your complaint and we could make an
adjustment,
but $61 is not an unreasonable amount. Please let me know if you are
planning on paying the $61(I will pay shipping if you use PayPal). If
not,
I need to contact EBay for resolution. I need a response as soon as
possible. Thanks.
PL
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Content-Type: multipart/alternative; boundary="==_MIME-Boundary-1_=="
Subject: eBay Bid Notice - Item 1065594740: Enron Titleist TP 90 Golf
Balls
Date: Mon, 21 Jan 2002 16:47:20 PST
|---------------------------------------------------------------------------
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|[IMAGE]
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|---------------------------------------------------------------------------
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|Thank you for bidding in the Collectibles:Advertising:Gas and Oil:Other
Gas, Oil category, thorhawk!
|
|---------------------------------------------------------------------------
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|
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|---------------------------------------------------------------------------
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|[IMAGE]
|
|---------------------------------------------------------------------------
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| We appreciate the trading you do on eBay and want to confirm the
details of your bid. Item name: Enron Titleist TP 90 Golf Balls Item
|
|number: 1065594740 Your current bid: $16.00 Your maximum bid:
$1,600.00 End date: Jan-21-02 22:36:59 PST Current price: $16.00
To |
|view the item you're bidding on, click here:
http://cgi.ebay.com/aw-cgi/eBayISAPI.dll?ViewItem&item=1065594740 << File:
|
|http://cgi.ebay.com/aw-cgi/eBayISAPI.dll?ViewItem&item=1065594740 >>
|
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|Safety Tip: It is against eBay policy for a seller to contact you about
buying a similar or identical item outside of eBay. This type of
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|http://cgi.ebay.com/aw-cgi/eBayISAPI.dll?RetractBidShow << File:
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