Subject: RE: Straddle Problem
From: [email-masked]
To: [email-masked]
Cc: [email-masked]
Date: Mon, 15 Oct 2001 12:05:56 -0700 (PDT)

Tara,

FYI - Friday's and today's deals are now booked correctly.

Thanks,

Dan

 -----Original Message-----
From: 	Sweitzer, Tara  
Sent:	Monday, October 15, 2001 1:40 PM
To:	Thibaut, Dan
Subject:	RE: Straddle Problem

Yes they are both Straddles.

Thanks
TARA

 -----Original Message-----
From: 	Thibaut, Dan  
Sent:	Monday, October 15, 2001 12:50 PM
To:	Sweitzer, Tara
Subject:	RE: Straddle Problem

Thanks,

Larry has two EOL deals so far today -  EOL ID 2017438 Product ID 62647 and EOL ID 2017438 Product ID 62649.  Are they both straddles?

Thanks,

Dan

 -----Original Message-----
From: 	Sweitzer, Tara  
Sent:	Monday, October 15, 2001 12:16 PM
To:	Thibaut, Dan
Subject:	RE: Straddle Problem

34523

 -----Original Message-----
From: 	Thibaut, Dan  
Sent:	Monday, October 15, 2001 9:07 AM
To:	Sweitzer, Tara
Subject:	RE: Straddle Problem

Tara,

What's your phone ext.?

 -----Original Message-----
From: 	Sweitzer, Tara  
Sent:	Monday, October 15, 2001 9:02 AM
To:	Thibaut, Dan
Cc:	Meredith, Kevin; Lozano, Melba
Subject:	RE: Straddle Problem

Dan,

I apologize for the problems you are still having.  I have talked to the product set-up group, within PCG, and they assured me that this would be set-up at the end of business today.  I will ask them to leave you a voice mail after they have made the appropriate changes.  Please call me if you have any questions.  

Thanks TARA

 -----Original Message-----
From: 	Thibaut, Dan  
Sent:	Monday, October 15, 2001 8:34 AM
To:	Sweitzer, Tara
Cc:	McLaughlin Jr., Errol
Subject:	RE: Straddle Problem

Tara,

It appears our EOL problem has not been resolved.  According to Larry, his straddle products are not being booked correctly in TAGG.  Specifically TAGG deal#Y99608.1 has only the call leg of the straddle.  Would you please check into this and let Larry or myself know what we can do to resolve this issue.

Thanks,

Dan  

 -----Original Message-----
From: 	Sweitzer, Tara  
Sent:	Thursday, October 11, 2001 3:11 PM
To:	Thibaut, Dan; May, Larry
Cc:	Moorer, Torrey
Subject:	RE: Straddle Problem

Dan and Larry,

I wanted to let you know that we have found out what the problem was regarding these deals. Tonight we will create new products in order for these deals to bridge correctly tomorrow.   As a result, all straddle products should be captured correctly with two legs tomorrow.  I apologize fro the inconvenience.  Thanks TARA

 -----Original Message-----
From: 	Thibaut, Dan  
Sent:	Thursday, October 11, 2001 1:49 PM
To:	Sweitzer, Tara
Cc:	McLaughlin Jr., Errol
Subject:	RE: Straddle Problem

Tara,

I have booked the deals correctly and reference the EOL ID's.  Additionally, deal confirms has done their thing and notified the c/p.  Please let me know if my trader, Larry May, or I need to do anything else to preempt this from happening in the future.  

Thanks for your quick response to this problem.

Dan

 -----Original Message-----
From: 	Sweitzer, Tara  
Sent:	Thursday, October 11, 2001 1:05 PM
To:	Thibaut, Dan
Cc:	Moorer, Torrey
Subject:	RE: Straddle Problem

It will have to be someone from comformations.  We never interact with the customer.  Also, This fix will only affect deals on a go forward basis.  All the deals that have been booked incorrectly will need to be fixed by risk.  Myself, and Tagg IT are still working on the issue, and will be in contact with you as soon as it has bee fixed.  Thanks TARA

 -----Original Message-----
From: 	Thibaut, Dan  
Sent:	Thursday, October 11, 2001 11:44 AM
To:	Sweitzer, Tara
Subject:	RE: Straddle Problem

Thanks.

Can someone let the C/P know that the deals are good?  Do y'all interface with C/P?  If not deal confirmations could but they need the deal details.

Please let me know,

Thanks,

Dan

 -----Original Message-----
From: 	Sweitzer, Tara  
Sent:	Thursday, October 11, 2001 11:23 AM
To:	May, Larry; Thibaut, Dan; Riordan, Sean; Cheung, Cecilia; Rivera, Oscar
Cc:	Moorer, Torrey
Subject:	Straddle Problem

Dan,

I wanted to let you know that we are working on the problem that we are having with the straddle deals being booked into Tagg. I also wanted to bring to your attention that these deals tested correctly in Tagg Stage, so we are trying to sort out what is happening in Production.  I am working with Tagg IT to resolve the issue.  I will keep you posted.  Thanks TARA