Message-ID: <23871480.1075843931250.JavaMail.evans@thyme> Date: Mon, 10 Jul 2000 02:25:00 -0700 (PDT) From: mike.mcconnell@enron.com To: philippe.bibi@enron.com Subject: Re: ClickPaper.com Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Mike McConnell X-To: Philippe A Bibi X-cc: X-bcc: X-Folder: \Mark_McConnell_June2001\Notes Folders\Discussion threads X-Origin: MCCONNELL-M X-FileName: mmcconn.nsf ---------------------- Forwarded by Mike McConnell/HOU/ECT on 07/10/2000 09:23 AM --------------------------- Enron North America Corp. From: Greg Piper @ ENRON 07/07/2000 06:49 PM To: Mike McConnell/HOU/ECT@ECT cc: Jeffrey McMahon/HOU/ECT@ECT, Greg Whalley Subject: Re: ClickPaper.com First, thanks for jumping in on this. I am confident we can get it done even though it will be a fire drill. We had a control or process matrix meeting today and it is all there, it was just being held or managed in four places. It will all be pulled together by Monday in one place (one complete document) and will have about 15 major categories with specific tasks under each category with status, person responsible, comments and date to be completed. It will also have a complete timeline. We can review that Monday and agree on its content. Louise agreed to review it as well. As it relates to the people you mentioned, let me know how and/or who you want to pull in after we agree on the control document. That way we will know which areas I have holes and how we can fill them. Salley Beck called (she mentioned you had called her as well) and we agreed that the ClickPaper's back office representative would officially be Scott Earnest (he has been unofficially it for months and we have been working with him for months). She is going to get in place people to be our Product Control Group for CP launch on July 24th. Scott and Salley will work to source it so that we have 3 or 4 people trained and ready on the 24th to receive password applications, create customer profiles on ClickPaper and start the applications through credit, legal and tax and finally get out user IDs to clients. We will leverage off the EOL process but not use their people unless there is some emergency. Remember, we are only setting up people for paper so the process is somewhat simplified. We also have a help desk person starting next week. I don't have his name yet, but we have him and one more on the way. We will create for them a brief manual and train them on the system as fast as we can. I did have a good meeting with Louise and Dave. We walked inch by inch through getting a user ID and password to getting a trade done. We have a few holes, but it is not that far away. She is going to think about a process document for this and get back to me Monday. I have a detailed EOL one and we will give it our shot this weekend. Let me know what Mark Palmer says. He knows we have been using Margaret. We will sit down with Margaret again on Monday and detail for her the PR plan and what she needs to do. We still plan to go out with a fairly inclusive mailing ( a letter) that does not include temporary IDs/passwords. We will tell them that the launch is coming and as special customers, we want to use this time to get them pre-registered. Besides, there is no way to test a 1000 temporary IDs anyway. We will send those out later. as I said earlier, the goal is to replace the splash screen with the unsecure area (or garden as Lousie would call it) by next for Friday or the following Monday. That way people can surf the content and get registered. On legal, I have been using Travis McCullough for at least four months and we had a detailed discussion today about the contracts, what is needed and the deadline. There is legal work left to do ( the current draft of the password application doesn't work), but if Taylor can help, that would be great. We will get our commercial comments back to Travis by Monday. I have a meeting Monday with Bill Bradford and Ted Murphy (with Bob Crane and Hal as well) to discuss the issue of a manual interface and the control issues associated with it. Credit is fine, we have been working with Bradford for months, but Murphy needs to understand the issues with manual posting. I will also make sure they check with Rick Buy on his approval and views. The entire ENA Paper group has the link to our site and we will have all their comments by the end of next week. They will also be given the complete Net Works and ClickPaper story on Thursday at their offsite and are ready to help the roll out. We also have them scheduled to come in Saturday, July 22nd for the final testing of the system. Remember, the 24th is a one (Enron)-to-many launch with a financial market only. ClickPaper is not the counterparty in the trade section, Enron is so it is simply a new distribution channel for Enron's existing financial offering. Later, we will build it out for physical (probably sooner rather than later). Finally, I will incorporate the EOL link or transaction loop but Louise said today that is October or November. It will only be many-to-many if someone comes in and makes a compelling case ($$$) to do so. Thanks. See you tomorrow. GP To: Greg Piper/Corp/Enron@Enron cc: Subject: ClickPaper.com Greg, a couple of other thoughts and ideas for Monday's meeting. I would like to discuss the entire process chain as part of the timelines, personnel responsibilities and key action items. I think this is another good way to find any potential gaps and help prioritize various items and assignments. Andrew Parsons Sr. Director (and superior performer) is a great and very smart guy that can add a lot of value to the effort. You will like him and he will be a very valuable resource to add to the team - even if it is for a couple of weeks. He wrote the IT compliance process chain and could reverse engineer difficult parts that are unique to the Ariba platform. He has others on his team that could help and I've asked him to think about his existing AA resources that are available (some are working on ClickPaper already). Other resources that have been identified to potential added firepower in the short run: Beth Pearlman, John Tollefson (IT), Bob Schultz (LK said she could spare him without delaying phase 2 roll out), Dave Forester (not a good option because it would definitely set back phase 2 roll out), Mary Solmenson, Scott Mills, Berry Pearce, David Port, David Sweeny, Sally Beck (advice and discuss additional resources). I did ask Louise to jump in (and i know you did too) to help on some quick thoughts on process and lessons learned. I saw the process maps for EOL and I think they, or the simplified early versions, are very important and key to a successful launch for ClickPaper. I went by to see Mark Palmer (he was out) and left him a voice mail on the marketing effort and what Margarat Allen is doing. I wanted him to make sure that he understood the importance and priority of this effort. I also talked with Beth Pearlman about helping out (or assigning John Tollefson) and I told her that we would be talking about this on Monday afternoon. Do we need to have Alan Aronowitz or Mark Taylor look over the agreements to add a trading perspective? A few thoughts, see you tomorrow. mike