Message-ID: <21607720.1075851707161.JavaMail.evans@thyme> Date: Wed, 7 Mar 2001 04:50:00 -0800 (PST) From: oscar.rivera@enron.com To: torrey.moorer@enron.com, jeffrey.gossett@enron.com, william.kelly@enron.com, mark.fondren@enron.com, matt.brown@enron.com, richard.cross@enron.com, lisa.kent@enron.com, carol.chew@enron.com, gladys.tan@enron.com, kathy.reeves@enron.com, cheryl.dawes@enron.com, theresa.brogan@enron.com, bob.bowen@enron.com, burton.mcintyre@enron.com, jennifer.denny@enron.com, shifali.sharma@enron.com, brian.kristjansen@enron.com, nicole.laporte@enron.com, kam.keiser@enron.com, tracy.beardmore@enron.com, eric.groves@enron.com, brian.gillis@enron.com, errol.mclaughlin@enron.com, john.swinney@enron.com, cindy.horn@enron.com, simon.thurbin@enron.com, pasi.hamalainen@enron.com, seb.ferraccu@enron.com, jason.harding@enron.com, mark.pilkington@enron.com, shelly.stubbs@enron.com, dimitri.taylor@enron.com, debbie.nicholls@enron.com, guy.freshwater@enron.com, kathy.reeves@enron.com, iain.greig@enron.com, kevin.sweeney@enron.com, tim.leggett@enron.com, richard.brockhan@enron.com, chris.schomer@enron.com, darron.giron@enron.com, david.baumbach@enron.com, frank.prejean@enron.com, dianne.seib@enron.com, cindy.feldman@enron.com Subject: Printing Deal Tickets from TAGG-Deal Capture Application Cc: zhiyong.wei@enron.com, jeremy.wong@enron.com, francis.lim@enron.com, sanjeev.gupta@enron.com, richard.mckeel@enron.com, clayton.rondeau@enron.com, ron.nolte@enron.com, ricky.dang@enron.com Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Bcc: zhiyong.wei@enron.com, jeremy.wong@enron.com, francis.lim@enron.com, sanjeev.gupta@enron.com, richard.mckeel@enron.com, clayton.rondeau@enron.com, ron.nolte@enron.com, ricky.dang@enron.com X-From: Oscar Rivera X-To: Torrey Moorer, Jeffrey C Gossett, William Kelly, Mark Fondren, Matt A Brown, Richard Cross, Lisa Kent, Carol Chew, Gladys Tan, Kathy Reeves, Cheryl Dawes, Theresa T Brogan, Bob Bowen, Burton McIntyre, Jennifer deBoisblanc Denny, Shifali Sharma, Brian Kristjansen, Nicole LaPorte, Kam Keiser, Tracy Beardmore, Eric Groves, Brian Gillis, Errol McLaughlin, John Swinney, Cindy Horn, Simon Thurbin, Pasi Hamalainen, Seb Ferraccu, Jason Harding, Mark Pilkington, Shelly Stubbs, Dimitri Taylor, Debbie Nicholls, Guy Freshwater, Kathy Reeves, Iain Greig, Kevin Sweeney, Tim Leggett, Richard Brockhan, Chris Schomer, Darron C Giron, David Baumbach, Frank Prejean, Dianne Seib, Cindy Feldman X-cc: Zhiyong Wei, Jeremy Wong, Francis S Lim, Sanjeev Gupta, Richard C McKeel, Clayton Rondeau, Ron Nolte, Ricky Dang X-bcc: X-Folder: \Errol_McLaughlin_Nov2001\Notes Folders\All documents X-Origin: MCLAUGHLIN-E X-FileName: emclaug.nsf Due to problems experienced by TAGG Deal Capture users a couple of weeks ago, we have made some modifications that will change the process of how a deal ticket is produced. Under the previous process, a user will request a Deal ticket to be generated and the TAGG application would basically schedule a job to generate and print the report on UNIX. The amount of time between the moment the user would click on the button to generate Deal Ticket and the time the actual ticket printed was dependent on the amount of activity in the whole TAGG system. This time would range from about one minute to several minutes. Also, sometimes the ticket would never print. On the new version of the application, the report is generated directly from the user's machine and it will print on the default printer used by all the other windows applications on user's machine. For those users using dial-up, the processing will be done on the dial-up machine and the report will print on the default printer attached to the dial-up machine. From the user's point of view, in order to generate a Deal Ticket they need to follow exactly the same steps they were doing before. The processing going on behind the scenes will be different, but report will print almost instantaneously. Every effort has been made to replicate the report as close as possible, but there will be minor differences in formatting between old and new reports. We have put the new version of the TAGG application in the staging area. Please feel free to test it and verify that the information shown on Deal Ticket report is accurate. We have received feedback from people in London, Calgary and Singapore verifying that new version of report is correct. We are currently planning to roll this change into production the weekend of March 10. If you have questions/problems or suggestions related to these changes, please notify Oscar Rivera x5-3361 or Sanjeev Gupta x5-3816 asap. thanks, Oscar Rivera