Message-ID: <26887163.1075841235174.JavaMail.evans@thyme> Date: Thu, 26 Jul 2001 14:25:06 -0700 (PDT) From: greg.couch@enron.com To: kam.keiser@enron.com, errol.mclaughlin@enron.com, m..love@enron.com, anne.bike@enron.com, john.valdes@enron.com, russ.severson@enron.com, d..winfree@enron.com, david.baumbach@enron.com Subject: Recap of 4 points we are to address Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Couch, Greg X-To: Keiser, Kam , McLaughlin Jr., Errol , Love, Phillip M. , Bike, Anne , Valdes, John , Severson, Russ , Winfree, O'Neal D. , Baumbach, David X-cc: X-bcc: X-Folder: \ExMerge - McLaughlin Jr., Errol\Deleted Items X-Origin: MCLAUGHLIN-E X-FileName: erol mclaughlin 6-26-02.PST Please review this list and our proposed solutions. I would like for us to provide the consolidated list to Jeff on Monday, 07/30, (since we have no staff meeting next week). Let me know if you see any omissions. 1) Management skills * Enable employees to provide anonymous feedback to other desk controllers * Management class 2) Mentality/Dedication of employees * Spread projects around within desk * Know what your employees goals are and try to assist them in achieving those goals * Amex gift cards (from both Risk and Trading) * Spend 2 weeks with new employees investing our time in them to help them learn * Have more group outings 3) Manual processes * Attend IT meetings (Greg) * employee for Greg 4) Development of analytical skills * Use quizzes as a tool to identify areas where employees are deficient * Let group members teach each other (I don't remember exactly what this point was...help me re-word it)