Message-ID: <12091687.1075841467941.JavaMail.evans@thyme> Date: Thu, 27 Sep 2001 15:37:06 -0700 (PDT) From: cooper.richey@enron.com To: support@insightful.com Subject: RE: Request from Web for Support {[CASE#70552]} Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Richey, Cooper X-To: 'support@insightful.com' X-cc: X-bcc: X-Folder: \ExMerge - Richey, Cooper\fundamentals X-Origin: RICHEY-C X-FileName: cooper richey 6-26-02.PST thanks! deleting the prefs worked like a charm! cooper -----Original Message----- From: support@insightful.com@ENRON [mailto:IMCEANOTES-support+40insightful+2Ecom+40ENRON@ENRON.com] Sent: Monday, September 24, 2001 7:30 AM To: Richey, Cooper Subject: Request from Web for Support {[CASE#70552]} Dear Cooper Richey, Thank you for your question: --------------------------------------------------------------------- i have a number of scripts which produce images which i automatically batch out. over time, something happens and the background of all graphs is turned into a crimson red. i've been able to fix this by reinstalling splus, but over time the problem reoccurs. i know its strange. is there a way i can specifically define the background color to solve this problem. i use the same call to generate the graphsheet. trellis.device(graphsheet, width = 8.0 , height = 6.0 , color.table = "0,0,0|200,210,255|255,255,255|255,255,255|204,204,153|255,32,32|255,192,9 6|200,48,48|88,128,176|152,48,104|150,150,150|255,150,96|208,96,96|125,125 ,125|255,136,88|125,125,125") strip.background <- trellis.par.get("strip.background") strip.background$col <- c(5,5,5,5,5,5,5) trellis.par.set("strip.background",strip.background) strip.shingle <- trellis.par.get("strip.shingle") strip.shingle$col <- c(5,5,5,5,5,5,5) trellis.par.set("strip.shingle",strip.shingle) --------------------------------------------------------------------- When you get the red background, you could try running this code to fix the problem: if ( guiGetPropertyValue("CompositeObject","",PropName="FillColor") == "Red") { guiModifyDefaults("CompositeObject",FillColor="Transparent") guiModifyDefaults( "GraphSheet", TopOffset = "0.2", BottomOffset = "0.2", LeftOffset = "0.2", RightOffset = "0.2", HorizSpacing = "0.2", VerticalSpacing = "0.2") } If this does not work, deleting your _prefs directory will fix the problem and you will not need to reinstall Splus. The _prefs directory stores your user preferences, such as graph colors, default options, menu option specifications, etc. In order to try and resolve this problem please try the following: close S-Plus and open the Windows Explorer. Navigate to the directory containing your _prefs directory. It should be located in a path similar to: C:\Program Files\sp2000\users\\_prefs Delete the _prefs directory. When you delete this directory, any user-defined menus and modified defaults will be deleted. When you restart S-Plus, the defaults will be restored in this directory. When restarting S-Plus you will receive a message that _data and/or _prefs cannot be found. Click "OK" and the default _prefs will be created for you. I hope this information helps! Feel free to email support@insightful.com should you have any future questions. Regards, Susan Rasch ++++++++++++++++++++++++++++++ Susan Rasch Technical Support Engineer Insightful Corporation 1700 Westlake Ave N, Ste 500 Seattle, WA 98109 Tel: 206-283-8802 x 235 800-569-0123 x 235 Fax: 206-283-8691 ++++++++++++++++++++++++++++++ In order to improve our service we would appreciate hearing from you. Please take a few minutes to complete this short survey. http://www.insightful.com/support/survey.html