Subject: Re: GSA: Urgent Need for Pricing Correction in STAT
From: [email-masked]
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked]
Date: Thu, 13 Sep 2001 14:22:28 -0700 (PDT)

Deb,

We need a product change on an account in STAT.  The account number is
25963461006 and the utility is NSTAR/BECO (Boston Edison Company).  Please
let me know what, if any, information you need from me such as a copy of
the change request, etc.  I am new at this stage of the process, so I'm not
quite sure what my role is...let me know what assistance you need.

FYI...I confirmed during a conference call with Bill Hatch and Richard Ring
that the pricing on this account, for the calendar year 2001, should be as
follows:

   tier one: 175,000 kwh @ $.055
   tier two:  225,000 kwh @ $.0525
   tier three:  remaining kwh @ $.049
   Enron Discount computation should remain as it currently is.

Please let me know when we can expect completion on this as the customer is
looking for a resolution date.

Thanks,
Dyaniese

---------------------- Forwarded by Dyaniese A Brown/TMG/CSC on 09/13/2001
05:10 PM ---------------------------

 (Embedded      Pamela J Thompson/TMG/CSC                              
 image moved    09/13/2001 04:25 PM                                    
 to file:       (Embedded image moved to file: pic30836.pcx)           
 pic10291.pcx)                                                         

To:   Dyaniese A Brown/TMG/CSC@CSC
cc:   [email-masked], [email-masked]

Subject:  Re: GSA: Urgent Need for Pricing Correction in STAT  (Document
      link: Dyaniese A Brown)

Please notify Deb Weakley that we need a product change on this account.

Pam

Dyaniese A Brown/TMG/CSC
09/13/2001 02:49 PM

To:   Pamela J Thompson/TMG/CSC@CSC
cc:   [email-masked], [email-masked]

Subject:  GSA: Urgent Need for Pricing Correction in STAT

Pam,

I just had a conference call with Bill Hatch and Richard Ring.  They have
advised me that we are pricing one of our GSA accounts incorrectly.
According to Change Request number 0458-Rev 3,  the pricing should be
tiered.  This is not currently happening.  Who do I contact in Order
Provisioning to assist me with this correction?  Also, please advise as to
the ETA of a change such as this.

Thanks,
Dyaniese