Message-ID: <7691042.1075841521845.JavaMail.evans@thyme> Date: Tue, 7 Aug 2001 13:27:30 -0700 (PDT) From: david.steiner@enron.com To: center.dl-portland@enron.com Subject: Voicemail Issues Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Steiner, David </O=ENRON/OU=NA/CN=RECIPIENTS/CN=DSTEINE2> X-To: DL-Portland World Trade Center </O=ENRON/OU=NA/CN=RECIPIENTS/CN=DL-PortlandWorldTradeCenter> X-cc: X-bcc: X-Folder: \ExMerge - Salisbury, Holden\Inbox X-Origin: SALISBURY-H X-FileName: holden salisbury 6-26-02.PST All, We have seen some symptoms of problems with the voicemail system. The Problem: The Message Waiting Indicator (MWT) on the Meridian phones is not lighting for several hours after new messages are received. What we are doing about it: I have contacted PGE Telephone Services and they have opened a trouble ticket to have the problem looked into. The workaround: If you are expecting messages or if you have not checked your messages in a while because you have not seen the MWT light, please proactively check your voicemail box by dialing x7600, hit the # key for you mailbox, and enter your password. I will send out an update message when I have more news. Regards Dave Steiner Enron Net Works, LLC Office - (503)464-3701 Cell - (503)703-1553