Message-ID: <8483047.1075857475237.JavaMail.evans@thyme>
Date: Thu, 3 Aug 2000 08:06:00 -0700 (PDT)
From: hunter.shively@enron.com
To: dpatel@hearme.com
Subject: RE: technical issues
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I have the same problem as Patrice

---------------------- Forwarded by Hunter S Shively/HOU/ECT on 08/03/2000 
03:06 PM ---------------------------


"Darshan Patel" <dpatel@hearme.com> on 08/03/2000 12:33:07 PM
Please respond to <dpatel@hearme.com>
To: "Hunter S Shively" <Hunter.S.Shively@enron.com>, "Brent Tiner" 
<Brent.Tiner@enron.com>, <jMcAfee@hearme.com>
cc:  
Subject: RE: technical issues


The control automatically sets the volume to the optimal level when you use
the mic to eliminate unwanted noise and static. I had Patrice go to our
corporate demo site and speak for a few minutes. We did not hear her volume
go down. I was logged in on my PC and I also dialed in with my cell phone to
see if I could notice anything abnormal. But, she sounded fine. The other
thing is that, according to Patrice, she is the only one having this problem
with her volume going down which is why I am gravitating towards a localized
problem.

Brent: I will be back in the office tomorrow morning. Can you spare some
time?

Thanks.
Darshan.


> -----Original Message-----
> From: Hunter S Shively [mailto:Hunter.S.Shively@enron.com]
> Sent: Wednesday, August 02, 2000 10:20 AM
> To: dpatel@hearme.com; Brent Tiner; jMcAfee@hearme.com
> Subject: RE: technical issues
>
>
>
>
>
> ---------------------- Forwarded by Hunter S Shively/HOU/ECT on
> 08/02/2000 09:18
> AM ---------------------------
>
>
> "Darshan Patel" <dpatel@hearme.com> on 08/01/2000 04:08:07 PM
>
>
>
> Issue#1)
>
>
>
> It is not the physical microphone that is having the problem.
> The microphone
>       volume on the software declines as the speaker talks.
>
>
>
> ease respond to <dpatel@hearme.com>
>
> To:   "Hunter S Shively" <Hunter.S.Shively@enron.com>,
> <jmcafee@hearme.com>
> cc:   "Brent Tiner" <Brent.Tiner@enron.com>
> Subject:  RE: technical issues
>
>
> Hunter,
>
> Please see comments below....
>
> >
> > 1) When some of the members of the chat room begin to talk, their
> > microphone
> > volume starts to trail off.
> >
>
> Does this happen using different microphones?
> Brent: Can you swap the mic of an affected user and see if this persists?
>
>
>
> > 2) Many of the users use the ctrl button in their daily
> > activities.  The talk
> > button needs to be changed to an F# key.
> >
>
> I forwarded this request to our Product Marketing group. We have had this
> request from other users as well. I will keep you updated on the response.
>
>
> > 3) We have trouble with latency.
> >
>
> I spoke with Brent briefly a few moments ago and suggested changing the
> jitter buffer value to 1. If the speech becomes choppy then we
> will have to
> revert to 2 and put in a sniffer on the route to see if there is anything
> hardware-wise that may be affecting the data throughput.
>
> Darshan.
>
>
>
>
>