Message-ID: <22873699.1075861576686.JavaMail.evans@thyme> Date: Thu, 8 Nov 2001 07:29:08 -0800 (PST) From: factset@processrequest.com To: jeff.skilling@enron.com Subject: FactSet Enhances Communications with Clients Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable X-From: FactSet @ENRON X-To: Skilling, Jeff X-cc: X-bcc: X-Folder: \JSKILLIN (Non-Privileged)\Skilling, Jeff\Inbox X-Origin: Skilling-J X-FileName: JSKILLIN (Non-Privileged).pst Dear Jeff, As you know, FactSet has always taken great pride in its clo= se relationships with its clients. By providing around-the-clock consultin= g services, extensive product training and foregoing contracts as a part of= our business model, we always try to put the users needs first. Along th= ese lines, we also recognize the importance of communicating more effective= ly the value added enhancements we continue to make to FactSet. We soon pla= n to include the use of email to notify you of upcoming events and new prod= ucts that you may find of interest. Also planned is distribution of our qu= arterly newsletter, Query , electronically so that the valuable information= covered gets to you as quickly and efficiently as possible. We respect y= our privacy regarding marketing messages via email. If you welcome period= ic email from FactSet regarding product news, upcoming webcasts and trainin= g shows, there is no need to respond to this email. You will be automatical= ly enrolled in this program, and will have the ability to opt-out at any ti= me. While a number of our clients have already requested promotional mate= rials electronically, we recognize that not everyone feels the same way. I= f you do not wish to receive email from us in the future, please click here= now to permanently remove yourself from our email list. We hope you fin= d FactSet's use of email to enhance our client relationships beneficial. If= you have any questions regarding FactSet's plans to keep you informed via = email, please feel free to contact me at 203.356.3797 or dfrankel@factset.c= om . Thank you for your continued use and support of FactSet! Sincerely, = David A. Frankel Vice President, Director, Marketing =09 [IMAGE]