Message-ID: <11626425.1075855207254.JavaMail.evans@thyme> Date: Wed, 19 Dec 2001 14:56:57 -0800 (PST) From: harry.kingerski@enron.com To: robert.frank@enron.com, d..steffes@enron.com Subject: Columbia of Ohio Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Kingerski, Harry X-To: Frank, Robert , Steffes, James D. X-cc: X-bcc: X-Folder: \Jim_Steffes_Jan2002\Steffes, James D.\Inbox X-Origin: Steffes-J X-FileName: jsteffe (Non-Privileged).pst I have talked to Penny Price 614-460-5540 about the letter COH sent to our customers. We estimate we have lost 5-10% of our customers effective for January because of this letter. She was to have their attorney, Dave Keenan, call me but I haven't heard from him yet. I told her we will want a clarifying letter to go out and a retraction to the statement "Enron may or may not be able to supply your customer needs." A gas contact at the OH PUC is Kerry Adkins 614-752-9374. I have told other staffers of the problem ( Tamara Turkenton of Consumer Services) and she gave me Kerry's name.