Message-ID: <12396303.1075851835779.JavaMail.evans@thyme> Date: Mon, 15 Jan 2001 01:28:00 -0800 (PST) From: support@walkerinfo.com To: joe.stepenovitch@enron.com Subject: E*Trade : We Value Your Opinion - Free T-Shirt Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: support@walkerinfo.com X-To: joe.stepenovitch@enron.com X-cc: X-bcc: X-Folder: \Joseph_Stepenovitch_Nov2001\Notes Folders\Discussion threads X-Origin: STEPENOVITCH-J X-FileName: jstepeno.nsf Dear valued E*TRADE customer, As a valued customer of E*TRADE, you have been selected to participate in a customer satisfaction program, with the opportunity to give E*TRADE your input and help them enhance the services you use with your online trading. Your participation is very important as E*TRADE is committed to providing you with the best possible service. With the help of Walker Information, a specifically designed web-based research tool has been created to measure your opinions and feelings about the products and services that E*TRADE provides to you. A clear understanding of your needs will enable E*TRADE to identify areas where they can better serve you. The survey is detailed and may take as long as 20 to 30 minutes to finish. Please choose a time that is convenient for you to complete the survey in one sitting. If this is not possible, you can leave the survey site and return at a more convenient time. As a token of our appreciation, we will send you an E*TRADE T-shirt upon completion of the survey. The survey site will close on Tuesday, January 23rd, at midnight EST. If you would like to participate in the survey and receive a t-shirt, please be sure to complete your survey by this time. Below is a hyperlink to the website where you will find the survey. Again, we would encourage you to complete the survey at a convenient time and in one sitting. In advance, thank you very much for your time and we greatly appreciate your willingness to participate! (Note: The web survey will run more efficiently when you do not have other applications open during the time you are completing it.) http://survey.walkerinfo.com/DTJNSPM If you feel you have received notice of this opportunity in error, please respond to this email and simply place the word "REMOVE" in the Subject box.