Message-ID: <25042206.1075841657600.JavaMail.evans@thyme> Date: Thu, 15 Feb 2001 15:21:00 -0800 (PST) From: enron.announcements@enron.com To: houston.report@enron.com Subject: Weekend Outage Report for 2-16-01 through 2-20-01 Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Enron Announcements X-To: Houston Outage Report X-cc: X-bcc: X-Folder: \kate symes 6-27-02\Notes Folders\All documents X-Origin: SYMES-K X-FileName: kate symes 6-27-02.nsf ------------------------------------------------------------------------------ ------------------------ W E E K E N D S Y S T E M S A V A I L A B I L I T Y F O R February 16, 2001 5:00pm through February 20, 2001 12:00am ------------------------------------------------------------------------------ ------------------------ SCHEDULED SYSTEM OUTAGES: 3 ALLEN CENTER POWER OUTAGE: Time: Sat 2/17/2001 at 2:00:00 PM CT thru Sat 2/17/2001 at 10:00:00 PM CT Sat 2/17/2001 at 12:00:00 PM PT thru Sat 2/17/2001 at 8:00:00 PM PT Sat 2/17/2001 at 8:00:00 PM London thru Sun 2/18/2001 at 4:00:00 AM London There will be a power outage in 3AC Saturday afternoon for regular building maintenance. Floors B2 through 3AC5 will be without power. The routers for the 3AC building are located on the 6th floor, so network connectivity for all of the 3AC floors will be down for this time. Facility service outages include electricity, heating, ventilation & air conditioning. All EI Notes Servers will be down because of this outage. Contact(s): Randy Lord 713-345-7707 Ken Berryman 713-853-9295 ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. AZURIX: No Scheduled Outages. EB34 DATA CENTER - FACILITY OPERATIONS: . Impact: Time: Sat 2/17/2001 at 8:00:00 AM CT thru Sat 2/17/2001 at 3:00:00 PM CT Sat 2/17/2001 at 6:00:00 AM PT thru Sat 2/17/2001 at 1:00:00 PM PT Sat 2/17/2001 at 2:00:00 PM London thru Sat 2/17/2001 at 9:00:00 PM London Outage: Annual Maintenance of UPS "B" & "C" Environments Impacted: All Purpose: Required for continued reliability of equipment Backout: Cancel if storms are present in the area. Contact(s): Randy Lord 713-345-7707 EDI SERVER: No Scheduled Outages. ENRON NORTH AMERICAN LANS: Impact: EES Time: Sun 2/18/2001 at 3:00:00 PM CT thru Sun 2/18/2001 at 3:15:00 PM CT Sun 2/18/2001 at 1:00:00 PM PT thru Sun 2/18/2001 at 1:15:00 PM PT Sun 2/18/2001 at 9:00:00 PM London thru Sun 2/18/2001 at 9:15:00 PM London Outage: EES ATM Reboot Environments Impacted: EES, EBS Purpose: Routers have an instability, Cisco is unable to provide fix at this time, we will reboot routers at scheduled time Backout: none Contact(s): Vincent Fox 713-853-5337 Impact: CORP Time: Fri 2/16/2001 at 11:00:00 PM CT thru Fri 2/16/2001 at 11:15:00 PM CT Fri 2/16/2001 at 9:00:00 PM PT thru Fri 2/16/2001 at 9:15:00 PM PT Sat 2/17/2001 at 5:00:00 AM London thru Sat 2/17/2001 at 5:15:00 AM London Outage: Migrate Servers to 6500 Environments Impacted: Corp Purpose: Additional stability, retirement of 2924 Backout: Move connections back to 2924 Contact(s): Vincent Fox 713-853-5337 Impact: EES Time: Fri 2/16/2001 at 10:00:00 PM CT thru Fri 2/16/2001 at 11:00:00 PM CT Fri 2/16/2001 at 8:00:00 PM PT thru Fri 2/16/2001 at 9:00:00 PM PT Sat 2/17/2001 at 4:00:00 AM London thru Sat 2/17/2001 at 5:00:00 AM London Outage: Migration of 10th Floor Environments Impacted: EES Purpose: Migration away from ATM. Backout: Change configuration to point to old router Contact(s): Vincent Fox 713-853-5337 FIELD SERVICES: No Scheduled Outages. INTERNET: No Scheduled Outages. MESSAGING: Impact: EI Time: Fri 2/16/2001 at 9:00:00 PM CT thru Sat 2/17/2001 at 1:00:00 AM CT Fri 2/16/2001 at 7:00:00 PM PT thru Fri 2/16/2001 at 11:00:00 PM PT Sat 2/17/2001 at 3:00:00 AM London thru Sat 2/17/2001 at 7:00:00 AM London Outage: EI Notes Server Maintenance Environments Impacted: EI Local/Domestic/Foreign Sites Purpose: Scheduled @ 2 week interval Backout: N/A Contact(s): David Ricafrente 713-646-7741 Impact: Corp Notes Time: Fri 2/16/2001 at 9:00:00 PM CT thru Sat 2/17/2001 at 1:00:00 AM CT Fri 2/16/2001 at 7:00:00 PM PT thru Fri 2/16/2001 at 11:00:00 PM PT Sat 2/17/2001 at 3:00:00 AM London thru Sat 2/17/2001 at 7:00:00 AM London Outage: cNotes Server Reboots Environments Impacted: All users on any of the mailservers listed below Purpose: Scheduled @ 2 week interval Backout: Make sure server comes up. Contact(s): Trey Rhodes (713) 345-7792 MARKET DATA: No Scheduled Outages. NT: No Scheduled Outages. OS/2: No Scheduled Outages. OTHER SYSTEMS: Impact: CORP Time: Fri 2/16/2001 at 8:00:00 PM CT thru Sun 2/18/2001 at 8:00:00 PM CT Fri 2/16/2001 at 6:00:00 PM PT thru Sun 2/18/2001 at 6:00:00 PM PT Sat 2/17/2001 at 2:00:00 AM London thru Mon 2/19/2001 at 2:00:00 AM London Outage: NEW HR DB / DB Maintenance Environments Impacted: All including HR GlobalApps users but not limited to the following: Business Objects users, GIS, GCS, ExpertFinder, Global Launch Zone, eHROnline. Purpose: We will be moving the existing DB to a new and upgraded server. We will be building the new DBs for current and future Corporate HR Apps. Backout: Contact(s): Brandon Bangerter 713-345-4904 Raj Perubhatla 713-345-8016 281-788-9307 Brian Ellis 713-345-8017 713-446-6193 Impact: EI Time: Fri 2/16/2001 at 7:00:00 PM CT thru Sat 2/17/2001 at 12:00:00 AM CT Fri 2/16/2001 at 5:00:00 PM PT thru Fri 2/16/2001 at 10:00:00 PM PT Sat 2/17/2001 at 1:00:00 AM London thru Sat 2/17/2001 at 6:00:00 AM London Outage: Move EI routers from 3ac17 to 3ac35 Environments Impacted: EI Purpose: Room that routers are in being torn down. Backout: Move everything back to where it was. Contact(s): Garhett Clark 713-345-9953 Impact: All Enron Domains Time: Wed 2/7/2001 at 5:15:00 PM CT thru Fri 2/23/2001 at 6:00:00 PM CT Wed 2/7/2001 at 3:15:00 PM PT thru Fri 2/23/2001 at 4:00:00 PM PT Wed 2/7/2001 at 11:15:00 PM London thru Sat 2/24/2001 at 12:00:00 AM London Outage: Net IQ installation to the ENW networks Environments Impacted: All Purpose: To improve up-time and application monitoring and performance. Long term, this product will replace NetHealth. Backout: Remove the Agent that gets installed on the local machines. Contact(s): John Setliff 713-345-3186 877-342-3093 Keith Meurer 713-853-1743 Impact: IPT Time: Mon 2/12/2001 at 5:00:00 PM CT thru Sun 2/18/2001 at 6:00:00 PM CT Mon 2/12/2001 at 3:00:00 PM PT thru Sun 2/18/2001 at 4:00:00 PM PT Mon 2/12/2001 at 11:00:00 PM London thru Mon 2/19/2001 at 12:00:00 AM London Outage: Migrating new office, Intergrated Process Technologies, to Enron Standards Environments Impacted: IPT Purpose: Intergrated Process Technologies (IPT) is a company that Enron has recently acquired. Migrating the network to conform to Enron standards. Backout: Move back to existing equipment. Contact(s): Stanley Joe 281-830-7044 (cell) 713-288-3209 (pager) SITARA: Impact: Sitara Time: Sat 2/17/2001 at 6:45:00 PM CT thru Sun 2/18/2001 at 6:00:00 AM CT Sat 2/17/2001 at 4:45:00 PM PT thru Sun 2/18/2001 at 4:00:00 AM PT Sun 2/18/2001 at 12:45:00 AM London thru Sun 2/18/2001 at 12:00:00 PM London Outage: Sitara Environments Impacted: Sitara Users Purpose: Sitara will be down for database hardware upgrade. Backout: Contact(s): sitara oncall 713-288-0101 SUN/OSS SYSTEM: No Scheduled Outages. TELEPHONY: Impact: All Time: Sat 2/17/2001 at 7:00:00 PM CT thru Sat 2/17/2001 at 9:00:00 PM CT Sat 2/17/2001 at 5:00:00 PM PT thru Sat 2/17/2001 at 7:00:00 PM PT Sun 2/18/2001 at 1:00:00 AM London thru Sun 2/18/2001 at 3:00:00 AM London Outage: Lucent Switch Software Upgrade Environments Impacted: All Purpose: To allow for ATM network backbone. Calls made during the second or two the swithover of processors occurs, could cause a call to be dropped and the user will have to redial. This upgrade does not affect voicemail. Backout: Back-up optical disks will be used to reload all translations. Contact(s): Cynthia Siniard 713-853-0558 TERMINAL SERVER: No Scheduled Outages. UNIFY: Impact: CORP Time: Sat 2/17/2001 at 9:00:00 AM CT thru Sat 2/17/2001 at 5:00:00 PM CT Sat 2/17/2001 at 7:00:00 AM PT thru Sat 2/17/2001 at 3:00:00 PM PT Sat 2/17/2001 at 3:00:00 PM London thru Sat 2/17/2001 at 11:00:00 PM London Outage: Unify application middle tier server moves to ardmore (fava,navy, lima and soy). Environments Impacted: Unify Users Purpose: Physically moving unify application servers to ardmore to be on the same network as the unify production gas database. All unify production will eventually be at Ardmore on the same network.. Unify production finance database will move to a server at Armore this weekend as well. Backout: These must be done. Contact(s): Malcolm Wells 713-345-3716 ------------------------------------------------------------------------------ ------------------------------------------------------- FOR ASSISTANCE (713) 853-1411 Enron Resolution Center (713) 853-5536 Information Risk Management Specific Help: Unify On-Call (713) 284-3757 [Pager] Sitara On-Call (713) 288-0101 [Pager] RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager] OSS/UA4/TARP (713) 285-3165 [Pager] CPR (713) 284-4175 [Pager] EDI Support (713) 327-3893 [Pager] EES Help Desk (713)853-1741 OR (888)853-9797